Archive : 2009

2009: Looking Back at the Future of IP Telephony

By: ShoreTel, Brilliantly Simple

Of all of my years in the industry, few have been as interesting as 2009 when it comes to major shifts in the unified communications (UC) landscape. The global recession drove much of the change this year, but that wasn’t the only contributing factor. There’s also a continuing industry-wide technology shift underway. Most are familiar […]

ShoreTel Customers Line Up for Skype for SIP Beta Program

By: Kevin Gavin, CMO

Of the many consumer-facing innovations to come out of the Internet, Skype is arguably one of the most popular and ingenious. Now that Skype is heading for the business market with Skype for SIP set to help more organizations save money and improve customer services, ShoreTel is delighted to have teamed up with Skype to […]

TMC Honors ShoreTel with the Unified Communications Excellence Award

By: Kevin Gavin, CMO

When the laurels rain, they pour! ShoreTel is pleased and honored to be recipient of TMC’s Unified Communications Excellence award. This award recognizes firms with unique capabilities that have made significant contributions in advancing technology in the UC market. CEO of TMC, Rich Tehrani, said in an article regarding TMC’s award announcement: “Congratulations to the […]

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ShoreTel Rings the NASDAQ Closing Bell

By: Gina Jacobs, Senior Director of Marketing Communications Google+ icon for profile link

Today, November 11, is a momentous day for ShoreTel. Our CEO, John W. Combs, along with other members of the executive team will ring the ceremonial NASDAQ stock market closing bell in New York City at 1pm PST/4pm EST. For ShoreTel, this historic bell ringing marks a year that has been filled with a long […]

Customer Satisfaction is the Name of the Game

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

For ShoreTel, this exciting week kicked off with an awards dinner held by independent research group Nemertes Research, where ShoreTel received the Best IP Telephony Provider award for the sixth year in a row, and culminated at the Moscone Center for VoiceCon San Francisco. On Monday night, I sat in a banquet room alongside competitors […]

ShoreTel’s Latest Report Card: Straight A’s

By: Troy Parish, Director of Government and Education Programs

Schools across the country are rapidly becoming unified communication fans thanks to ShoreTel’s brilliantly simple IP-based communication systems. By deploying ShoreTel, educational institutions such as the Perkiomen Valley School District in Pennsylvania and Sinclair Community College in Dayton, Ohio, are driving down telecommunication costs while increasing the depth and breadth of faculty collaboration. ShoreTel has […]

ShoreTel Delivers Six of the Best!

By: Kevin Gavin, CMO

While we weren’t surprised to learn that ShoreTel has been named the Best IP Telephony Provider for six years in a row, according to the independent Nemertes PilotHouse 2009 Awards, we were absolutely delighted to see just how far ahead ShoreTel is in leading the industry in customer satisfaction. ShoreTel was the undisputed leader and […]

San Francisco Giant’s CIO Shares his Story at VoiceCon

By: Gina Jacobs, Senior Director of Marketing Communications Google+ icon for profile link

As VoiceCon San Francisco kicks off on November 2 at the Moscone Convention Center, ShoreTel is thrilled that one of its many satisfied customers – Bill Schlough, senior vice president and CIO for the San Francisco Giants will have an opportunity to share his ShoreTel experience with attendees. Bill joins a panel led by No […]

No Flies on Terminix

By: Steve Weinstock, Sr. Product Manager – OEM and Alliances

When the South Carolina regional offices of Terminix Service, an independent business licensed by renowned pest controllers Terminix International, needed a new IP phone solution, the company’s IT group quickly exterminated the major vendors from their evaluation list, and chose ShoreTel. In the highly competitive pest control industry, responding to anxious customers quickly and professionally […]

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