Monthly Archives: January 2009
ShoreTel awarded Best Channel Vendor by Business Solutions Magazine
January 23, 2009
Authored by: John W. Combs, CEO
As Benjamin Franklin once said, “It takes many good deeds to build a good reputation,” which makes it particularly rewarding when ShoreTel’s outstanding reputation is endorsed through positive feedback from objective third parties. In a recent survey conducted by Business Solutions Magazine, active value-added reseller (VAR) subscribers named ShoreTel one of the leading companies in [...]
Customer Satisfaction Across Continents
January 21, 2009
Authored by: John W. Combs, CEO
As ShoreTel expands around the globe, so does our reputation for reaching out and touching the lives of businesses, institutions and people in positive ways. Not only do ShoreTel products and solutions sell themselves because of their quality, durability and capabilities, but our customers also buy our values and our commitment to meeting their needs, [...]
ShoreTel at Red Herring Global 100
January 16, 2009
Authored by: John W. Combs, CEO
I will have the distinct pleasure of participating on a keynote roundtable at the Red Herring Global 100 in San Diego on Friday, January 16 with folks from Draper Fisher Jurvetson, Greylock Partners, Allegis Capital, LLC, DivXNetworks, and Mountain Partners Group to discuss taking a company to IPO. This is a subject that I don’t [...]
Nortel Demise Marks the Beginning of a Huge Category Shift
January 14, 2009
Authored by: John W. Combs, CEO
As you’ve no doubt read, Nortel Networks has filed for bankruptcy, marking the demise of a once leading company in the communications industry. Is Nortel just another unfortunate victim of the recession? Does it indicate major problems for all providers of telephony solutions? No and no. I’ve worked in the telecommunications industry for more than [...]
CEBP and the Open UC Ecosystem
January 13, 2009
Authored by: John W. Combs, CEO
Many people still think Unified Communications is little more than unified messaging that includes mobile devices – and some vendors have been slow to offer much else. But today’s UC technology is at the heart of a trend that Gartner calls Communications-Enabled Business Processes (CEBP), and CEBP requires integrating UC technology with a wide variety [...]
A Year In Review
January 5, 2009
Authored by: John W. Combs, CEO
As we enter the New Year, 2009 presents one of the biggest paradoxes I’ve seen in all my years as CEO of ShoreTel. While there are undoubtedly strong feelings of optimism and change, the global economic hardship continues and many people are looking out their windows at the wintry sky and wondering what lies ahead. [...]