Monthly Archives: March 2009
ShoreTel Web Services SDK: A Leap Forward in Integrating Communications Into Business Processes
March 31, 2009
Authored by: Kevin Gavin, CMO
On the heels of announcing ShoreTel 9 yesterday, today we announced our new ShoreTel Web Services SDK, making it easier than ever for developers and companies to integrate our industry-leading UC capabilities into their business processes to foster increased collaboration, productivity and customer service levels. Read the full release here. Why is this an important [...]
ShoreTel 9: The Future of Personalized Communications in Your Hand
March 30, 2009
Authored by: Jeff Ridley, Director of Product Management
Do more with less has become the mantra du jour across organizations of all sizes and across all sectors. ShoreTel release 9 delivers the type of next generation enhancements organizations need to simplify administration, improve reliability and streamline processes. Here’s a brief sampling of some of the many innovative features and enhanced capabilities available in [...]
ShoreTel Prepares to Lead the Call at VoiceCon Orlando 2009
March 25, 2009
Authored by: Kevin Gavin, CMO
With just a few days left, the ShoreTel team has been diligently adding the final touches to our much-anticipated activities at the upcoming VoiceCon Orlando conference, from March 30th to April 2nd. VoiceCon is one of the pre-eminent Unified Communication conferences in the country and a key theme at the Orlando 2009 event is the [...]
How ShoreTel Helped WSECU (Washington State Employee Credit Union) with their UC Needs
March 23, 2009
Authored by: Kevin Gavin, CMO
What do our customers want to get from their UC system? Simple, cost-effective yet superior communications solutions. For the financial services industry, increased competition from rivals and expectations of high-quality customer service, all while having to increase shareholder values means that these organizations have to do more than ever. ShoreTel has solutions aimed at this [...]
Collaboration without Frustration
March 18, 2009
Authored by: Bernard Gutnick, Senior Director, Product Marketing
Have you ever been on a call, and wanted to share your desktop, but didn’t want to go through the effort of setting up a collaboration session with a hosted service? Not to mention getting an earful from the CFO about what you’re spending every month for conferencing. You’ve heard it before – “I’d like [...]
ShoreTel Wins Prestigious Members Choice Award 2009
March 5, 2009
Authored by: Kevin Gavin, CMO
Adding kudos to our rapidly growing awards page is becoming a regular task here at ShoreTel, as understanding of ShoreTel’s easy-to-manage, IP-based communications system continues to spread. Our latest award from the Telecom Association, a professional membership organization of 3,200 telecom distributors, honors our IP-PBX system with the title “Members Choice”—the winning IP-PBX solution in [...]