Contact Center Award goes to ShoreTel
By: Bernard Gutnick, Senior Director, Product MarketingYet again, ShoreTel has earned a prestigious industry award, this time a 2010 TMC Labs Innovation Awards presented by Customer Interaction Solutions magazine for its ShoreTel 11 release. ShoreTel 11, released in back in July this year, included many innovative features that are in high demand among businesses today, including a client for the iPhone, [...]