Monthly Archives: March 2011
San Francisco SPCA and Their ShoreTel Unified Communications System
March 31, 2011
Authored by: ShoreTel, Brilliantly Simple
When was the last time you went to a black-tie event where gourmet passed appetizers included “treats” and entertainment included “dancing with your dog”? For several ShoreTel employees (and their furry companions), that was last night at the 15th Annual San Francisco SPCA Bark & Whine Ball.
Disaster Recovery Options for ShoreTel Systems
March 21, 2011
Authored by: Dieter Rencken, Senior Product Manager
Among other concerns, recent events in Japan have prompted many to re-evaluate the impact of a possible outage to their enterprise communication systems. Certainly the scale of disaster and loss that we have seen in the past week challenges fully the old adage, “Hope for the best, but prepare for the worst.”
Telecom Reseller Podcast: Interview with @ShoreTel’s Mark Arman
March 18, 2011
Authored by: ShoreTel, Brilliantly Simple
The ShoreTel team spent four great days discussing the next generation of business communications at Enterprise Connect earlier this month. ShoreTel vice president of business development Mark Arman had a chance to sit down with Doug Green at Telecom Reseller for a podcast. They discussed the HUGE turnout at Enterprise Connect this year – evidence [...]
ShoreTel Discusses Two-Tier Distribution and Enterprise Mobility with CRN
March 17, 2011
Authored by: ShoreTel, Brilliantly Simple
Chad Berndtson from Channel Reseller News recently sat down with ShoreTel’s Director of Worldwide Channel Marketing, Annette Lorenz, to discuss ShoreTel’s momentum in the channel. Chad and Annette discuss ShoreTel’s ramped up channel presence with two-tier distribution and how the company is generating exciting new opportunities for growth among ShoreTel channel reseller partners, including the [...]
Best in UC – ShoreTel on Unified Communications & Enterprise Mobility
March 10, 2011
Authored by: ShoreTel, Brilliantly Simple
Kevin Gavin, ShoreTel’s Chief Marketing Officer, recently sat down with Best in UC journalist Heather Clancy for an interview via video conference to discuss ShoreTel’s strategy for helping organizations of all sizes leverage ShoreTel’s innovative technology. Gavin discusses ShoreTel’s technology priorities for 2011, highlights how a mid-size business can make the case for Unified Communications, and [...]
ShoreTel keeps lines open 24/7 at the Georgia Poison Control Center
March 4, 2011
Authored by: ShoreTel, Brilliantly Simple
We love hearing how ShoreTel helps organizations to improve service for their own customers. On our radar this week: an article in Call Center Magazine – the official publication of the International Customer Management Institute (ICMI) – about how ShoreTel unified communications help the Georgia Poison Control Center (GPC) deliver on its mission.
Trending at Enterprise Connect
March 3, 2011
Authored by: Jeff Ridley, Director of Product Management
Lots of good info got around this year at Enterprise Connect, but over the course of the week four topics consistently piqued the interest of IT leaders: enterprise mobility, video, cloud, and enterprise social software (ESS.) #1 Enterprise Mobility No shocker, really, given that mobility has gained huge momentum this year, quickly moving from “nice-to-have” [...]