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Monthly Archives: July 2011

ShoreTel Cures Healthcare Customers Unified Communication Ailments

July 29, 2011
Authored by: Liz Pedro, Customer Programs Manager

In today’s fast-paced, patient-centric world, communication requirements extend far beyond standard reliability. The daily operations of a healthcare facility, as with most businesses, typically involve communication between many players—including doctors, nurses, administrators, patients and patients’ families. Communications systems, therefore, must also be easy to use. At the same time, they must be functionally rich enough [...]

The ShoreTel Strategy

July 28, 2011
Authored by: Peter Blackmore, CEO

It’s certainly been a busy month. We’ve just begun our Fiscal Year 2012 and last week we had a very successful 2011 Champion Partner Conference. First of all, I want to thank all of you – without our partners, customers and employees, we would not be where we are today. We have been through more [...]

ShoreTel Suggestions Adoption has Been Fantastic


Authored by: ShoreTel, Brilliantly Simple

Hard to believe it’s already been a week since the launch of ShoreTel Suggestions. So we wanted to give a shout out to everyone that has already joined the ShoreTel Suggestions portal. Thanks for joining!

A Look Back at the ShoreTel Champion Partner Conference Innovation Center

July 27, 2011
Authored by: Steve Weinstock, Senior Technology Partner Program Manager

While the city of Chicago was sweltering under the mid-July sun and humidity last week, the ShoreTel Champion Partner Conference was occurring in the relatively well air-conditioned historic Hilton Chicago hotel. Not only did this year’s conference set record attendance levels overall, but the Innovation Center also set record numbers and was once again the [...]

Distributed Architecture: Ready for Takeoff?

July 26, 2011
Authored by: ShoreTel, Brilliantly Simple

Imagine that it’s the 1920’s, at the dawn of the air travel boom, and you’re responsible for managing all air travel throughout the world. In order to save money, you begin with only one air traffic controller (let’s call him Bob).

Industry Analysts Share in Excitement at ShoreTel Champion Partner Conference

July 25, 2011
Authored by: Bernard Gutnick, Senior Director, Product Marketing

The only thing more fun than holding a conference with about 1,000 channel partners is being able to invite 30 industry analysts to share in the celebration. I had the pleasure of inviting these 30 industry analysts from the U.S., Canada, England, Australia and Singapore to attend my annual Industry Analyst Briefing. The event started [...]

Utah Companies Pioneers in Unified Communications

July 24, 2011
Authored by: Liz Pedro, Customer Programs Manager

Did you know today is an official Utah state holiday? Pioneer Day celebrates the pioneers who arrived at the Salt Lake Valley on July 24, 1847. And when it comes to Unified Communications, many Utah companies have been pioneers in the UC space, leading the way for companies looking for brilliantly simple solutions.

ShoreTel Suggestions Goes Live

July 22, 2011
Authored by: ShoreTel, Brilliantly Simple

Would you love your ShoreTel UC system more if there were just a couple changes made to it? If so, check out the new ShoreTel Suggestions portal. Simply create an account and you’ll be able to send your product suggestions directly to ShoreTel. (We’re listening with open ears.) If you love your system just the [...]

2011 Circle of Excellence Awards


Authored by: Tom Hamilton, Senior Director of Worldwide Channel Marketing & Development

This year’s ShoreTel Champion Partner Conference has been our biggest to date. We were thrilled to welcome over 250 partner companies. We are a 100 percent indirect company; we do not sell direct. We do not compete with our partners. It’s not just what we do at ShoreTel, it’s what we do together with our [...]

Out of Office in an Always on World

July 20, 2011
Authored by: Gina Jacobs, Senior Director of Marketing Communications

What’s the meaning of “Out of Office” in an always on world, anyway?  Does anyone really use that notification anymore with the adoption of smartphones? I don’t.