Archive : July 2011

ShoreTel Innovation Center

By: Steve Weinstock, Senior Technology Partner Program Manager

ShoreTel Innovation Center We’ve arrived in Chicago for the 2011 ShoreTel Champion Partner Conference. It’s going to be a busy week – but we’ll be sure to keep you updated! One of the focal points where we’ll all be gathering for the next few days is the ShoreTel Innovation Center. This is the premier location [...]

ShoreTel Produces Improved Communications for Manufacturing Customers

By: Liz Pedro, Customer Programs Manager

Whether they are manufacturing hardware, software, machinery, agricultural, chemical or pharmaceutical products, all manufacturing customers face similar challenges including competition, increasingly aggressive pricing, and demanding customers. For many of these companies, their communications network is a key component of their business strategy.

Paving the Road to UC

By: Guest Post, Contributed Article

Wikipedia’s definition of Unified Communications (UC): UC is the integration of real-time communication services, such as: Instant messaging (chat) Presence information Telephony (including IP telephony) Video conferencing Data sharing Call control and speech recognition with non-real-time communication services, such as: Unified messaging (integrated voicemail, email, SMS, and fax). UC is not a single product, but [...]

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