Monthly Archives: August 2011
2011 ShoreTel Champion Partner Conference: Mobilise for Growth
August 30, 2011
Authored by: ShoreTel, Brilliantly Simple
IDC Australia recently posted a report on the 2011 ShoreTel Champion Partner Conference. While competitors deal with distractions, ShoreTel has stated the drive to reach a market share of 20 percent. The report discusses ShoreTel’s increasing presence as a unified communications company – and providing greater value to customers through products like ShoreTel Mobility. Additionally, [...]
ShoreTel Executive Briefing Center
August 29, 2011
Authored by: Norm Jones, Technical Marketing Engineer
Back in 2000, I started my career at as tech support, project management and installation. (I also answered the shipping/receiving door when not on support calls.) Before that I spent 10 years installing legacy phone systems, certified on Avaya, NorTel and Mitel systems. So I’m pretty comfortable around all systems.
Educational Institutions Discover the Power of Unified Communications
August 26, 2011
Authored by: Liz Pedro, Customer Programs Manager
As summer winds to an end, kids across the nation are heading Back to School. Every day across the United States, educational institutions struggle with the same basic challenges of shrinking budgets and increased workload. Many of these schools have antiquated phone systems, which make it very difficult for staff, teachers, students, and parents to [...]
Evolution of an S-Curve
August 25, 2011
Authored by: Kevin Gavin, CMO
Most developments start out slow, and then begin to ramp up more quickly over time, finally fading out at the end. This is mathematically represented by the sigmoid function above that, when graphed, forms an “S-curve.”
7 Questions To Ask Before Selecting an IP Phone
August 24, 2011
Authored by: ShoreTel, Brilliantly Simple
Reports of the death of the desk phone are greatly exaggerated. The desk phone is still a workhorse of communications; market research firm In-Stat predicts IP phone shipments will exceed 40 million units in 2015. At the same time, businesses have more choices than ever when it comes to selecting the right phones for their [...]
Seven Deadly Deployment Sins
August 23, 2011
Authored by: Norm Jones, Technical Marketing Engineer
(The Most Common Mistakes of IP Telephony Deployment…and How to Short-Circuit Them) All kinds of issues can potentially crop up as organizations make the switch to a new Unified Communications/IP phone system. Here’s how you can avoid the seven most common deployment gaffes. After years in the field implementing hundreds of IP telephony systems, I’ve [...]
The Phone On Your Desk – Is It Sending The Right Message?
August 22, 2011
Authored by: Bernard Gutnick, Senior Director, Product Marketing
It’s always a pleasure attending the International Legal Technology Association conference, which begins today at the Opryland hotel in beautiful Nashville, Tenn. It’s the legal industry’s largest event, drawing IT professionals from law firms around the world to learn about the latest communication solutions.
New Country Configurations
August 19, 2011
Authored by: Graham Ferguson, Sr. International Product Manager
ShoreTel has enabled new country configurations in our latest release of ShoreTel 11 software. In 11.2 we’ve included country profiles for Hungary, Chile and Indonesia. But what does selecting a country profile do inside the product?
Premise-based or Hosted IP PBX?
August 18, 2011
Authored by: Natalia Kagramanova, Product Manager
Hosted VoIP solutions are becoming more popular among many businesses. The following four benefits are listed among the top benefits that make hosted VoIP increasingly more popular: No requirement for high upfront investments Flexibility to add, change or delete users No need for maintenance contract or dedicated IT staff Ability to have remote extensions
Is UC a Wise Investment in a Tough Economy?
August 17, 2011
Authored by: ShoreTel, Brilliantly Simple
IT budgets are getting stretched thinner as the economy continues to struggle and unemployment remains high. With IT resources constrained, is unified communications a wise investment? The signs, from rising IP PBX sales to total cost of ownership, point decisively to “yes.” The ability to collaborate is more important than ever. Companies need to hone [...]