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ShoreTel Executive Briefing Center

By: Norm Jones, Technical Marketing Engineer

Back in 2000, I started my career at as tech support, project management and installation. (I also answered the shipping/receiving door when not on support calls.) Before that I spent 10 years installing legacy phone systems, certified on Avaya, NorTel and Mitel systems. So I’m pretty comfortable around all systems.

In 2002 I took a position at Cisco. There was so much complexity to roll out, and I was not impressed with their voice technology. So I left Cisco to come back to ShoreTel –I knew and understood the value that ShoreTel’s brilliantly simple solution provides to customers.

Today I am focused on building out our executive briefing centers all over the world to help deliver the best in-room customer demo experience possible.

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