ShoreTel Innovation Network members get access to several Software Development Kits (SDKs) that provide programmers with interfaces to various parts of the ShoreTel phone system. One of the core SDKs in the program is the ShoreTel Multi Line COM Object SDK known more simply as the COM SDK. The COM SDK allows the development of [...]

As a ShoreTel Solution Evangelist, I get to meet a lot of potential customers who just want a new telephone system. Before I wade in there with our Brilliantly Simple Unified Communications story, I like to listen, try and understand how they currently use communications in their business process. Of course, ticking away in that [...]

With IT managers tasked with supporting more mission critical projects from managing BYOD to virtualization to cloud computing initiatives, IT personnel need to work smarter and more efficiently. Technology that provides business value while simplifying internal IT tasks is an important piece of the puzzle that leads to more strategic initiatives. To that end, unified [...]

Ruckus Wireless sums up their goal quite well, they strive to do something many have all but written off as a pipe dream: make Wi-Fi not suck. Wi-Fi untangles us from wires, freeing us to do more – but not if you spend all your productivity time cursing at the network configurations. Really, we’re all [...]

ShoreTel Communicator is our brilliantly simple, multi-platform call management tool. With native PC and Mac clients as well as a full-featured web client, ShoreTel Communicator can be leveraged on a broad range of desktop computers to provide comprehensive phone feature management in virtually any type of IT environment. To get a better sense of what [...]

TMC named ShoreTel Mobility a recipient of the 2011 INTERNET TELEPHONY Product of the Year Award.

Over the holidays, I started observing people and their smartphones and how this 2”x4” compartment of electronics is impacting who we are and what we do. I began to wonder if nail salons were losing revenue given its virtually impossible to type on an iPhone with long finger nails. Did the raise of the smartphone [...]

ShoreTel gives employees the option of either using a company issued device or using their own device and reimbursing them a fixed amount for the monthly service charge. If an employee’s monthly charges exceed the fixed amount, the employee is responsible for the difference.