Archive : 2013

2013: A look back at a productive, memorable year

By: Katie Maller, Communications Manager Google+ icon for profile link

With the end of the year in sight, we thought we’d take a look at some of the major accomplishments in 2013. It was a busy year, indeed! ShoreTel experienced a record year of growth. We now serve more than 30,000 businesses in over 60 countries with more than 3 million users. We grew the […]

UK’s Leading Debt Advice Charity Relies on ShoreTel

By: Katie Maller, Communications Manager Google+ icon for profile link

StepChange Debt Charity in the UK provides free debt advice and management to around 500,000 people a year. As spending and debt has increased in the UK so have calls to the company. They have seen remarkable growth since they started fifteen years ago and recently opened their tenth office and third call center. They wanted […]

A Life Experience Inside and Outside of Work – The ShoreTel Battle of the Bands

By: Bernard Gutnick, Senior Director, Product Marketing Google+ icon for profile link

2013 was a special year for me at ShoreTel.  It was the year I was able to learn how to play guitar, as part of ShoreTel’s educational program – The Battle of the Bands. Let me tell you why it’s more than just about learning. It’s about learning about life, because it goes by pretty fast, and […]

Five Steps to Mitigate the Risks of BYOD

By: Katie Maller, Communications Manager Google+ icon for profile link

Mobility is how we work. It’s how we live. The adoption of mobility, smartphones and tablets enable people to collaborate easily from home or in the office and has freed up workers’ sense of individuality to inspire more productive work. There’s no doubt that the bring-your-own-device (BYOD) trend is changing the workplace. Embrace the changes […]

ShoreTel Unified Communications Brings Datacard’s Asia Pacific Business Closer

By: Emma McCormack, Marketing Director, APAC

Datacard Group is a privately-held US company and the driving force in virtually every major card program around the world. With annual revenues of approximately US$400 million and over 1400 employees worldwide, the company has a service and support network that covers more than 120 countries with operations across three major regions. Datacard’s secure ID […]

New Enterprise Contact Center 9 Software Now Available, Focused on Needs of Large Customers

By: Steve McElderry, Director Product Management, Contact Center

Today ShoreTel released a new version of ShoreTel Enterprise Contact Center with updates driven by the needs of large enterprise customers, including enhanced multi-channel support that improves agent productivity and operational efficiency. ShoreTel’s Enterprise Contact Center is increasingly being used by large organizations who have a need to service more customers – these days in […]

Complexity vs. Simplicity: Why All IP-PBX Systems Are Not Created Equal

By: Katie Maller, Communications Manager Google+ icon for profile link

Companies evaluating IP-PBX solutions have less and less use for cumbersome legacy systems that may be cobbled together through acquisitions or from other bolted-on technologies that add unwanted complexity. They are looking for flexible systems that are easy to manage, simply architected and, as a result, deliver the lowest total cost of ownership.

UC in the Cloud Brings Solid Business Benefits

By: Katie Maller, Communications Manager Google+ icon for profile link

It seems anything that can be in the cloud is already there, or soon will be. And that holds for unified communications (UC). According to IDC, there’s a strong interest in unified communications and collaboration, which has been spurred by areas such as mobility, collaboration, videoconferencing, and the integration of business processes with communications, so […]

Large Enterprises Choose ShoreTel for Improved Communications

By: Katie Maller, Communications Manager Google+ icon for profile link

Did you know that 30 percent of ShoreTel licenses are sold to companies with 500 or more licenses? ShoreTel offers so much for customers because we offer lower total cost of ownership, unique award-winning architecture, mobility solutions, and much more! Customers don’t just use ShoreTel, they LOVE ShoreTel and are raving fans. And many of […]

HP Networking and ShoreTel best-of-breed promotion

By: Paul Foucher, Senior Manager, Alliances Marketing

Just in time for the holiday season, partners can increase account coverage and uncover additional revenue opportunities when combining ShoreTel UC&C with HP Networking PoE solutions. Lead with ShoreTel UC&C solutions when focusing on your customers and ensure solution reliability by including HP Networking power over Ethernet (PoE) switch solutions.

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