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ShoreTel Mobility 7 Is Now Available

By: Christian Gilby, Sr. Product Manager Mobility

1003458_10151542342987602_699426062_nKeeping with what we do best, ShoreTel Mobility 7 is now available – boosting workforce productivity with enhanced usability features and simplified integration to support continued business success in a BYOD world.

Rich Costello, senior research analyst of Unified Communications at International Data Corporation, summarizes the launch best:

“We’re observing increasing interest for mobility solutions from businesses of all sizes. ShoreTel’s focus on integrating voice and collaboration solutions with smart phones and tablets is helping to drive greater acceptance. ShoreTel’s attention to easy-to-use solutions is consistent with its efforts for ensuring high customer satisfaction.”

The new ShoreTel Mobility 7 provides users with a revitalized modern and intuitive interface making it easy to use from the start of a communication to completion.

Getting started is easy with a simplified provisioning and installation process – a system generated QR code enables access with only username and password. Guided help screen overlays and embedded tutorial videos that allow new users to begin using the device of their choice in moments make using the app a breeze.

We’ve also streamlined the tools for interaction to save users time.

ShoreTel Mobility parses your calendar, finds the conference calls on your schedule, and through a simple “Join” button automatically dials the specific conference call and enters the conference participant code. No more juggling apps while trying to memorize numbers.

Need to make a quick personal call? Personal dial support allows users to choose to display their personal or corporate persona, eliminating the need to continuously switch back and forth between apps. (The dialer provides options for personal caller ID, Wi-Fi, or cellular. Per-call selections are available in a contextually aware drop down menu.)

The enhanced system supports ShoreTel, Microsoft OCS or Lync Instant Messaging and Presence Servers (IMPS). Integrated directory search function now adds the option to search ShoreTel Director as well as an LDAP sever. And visual voicemail streaming plays messages directly from the device without requiring a callback or additional phone login.

Of course, ShoreTel Mobility 7 integrates with the ShoreTel Dock to provide business grade audio quality, a consistently charged mobile device battery and the ergonomic comfort of a deskphone.

ShoreTel Mobility now supports more than 50 mobile devices. The ShoreTel Mobility 7 release is available for all new orders in addition to being available for download on the ShoreTel Support website for partners and customers with active support contracts.

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