The ShoreTel Newsletter this month addresses two important trends in IP communications for partners and customers – the growing influence of SIP and ShoreTel’s integration with Salesforce.com.
The SIP (Session Initiation Protocol) is the standard that supports multiple levels of communications and is the underpinning of unified communications.
As more businesses seek to lower costs while gaining the collaboration benefits of unified communications, they are moving to SIP trunks to connect their business phone systems to the outside world. Get 4 reasons to make the move to SIP.
ShoreTel customers can take advantage of integration with Salesforce.com and Microsoft Dynamics CRM so they can spend more time doing productive work and less time switching among applications and devices.
Ultimately, the integration means better relationships and higher levels of customer satisfaction. Learn how you can use ShoreTel UC to get more done.