Author : Andy Powell

What’s up with Wi-Fi?

By: Andy Powell, EMEA Training Manager

Just lately I have found myself getting really fussy about the quality and availability of Wi-Fi. I also realise that I actually base business choices on that perception. So what do I mean? Well, there are a bunch of Wi-Fi things which really annoy me: When sitting in a coffee shop trying to register for […]

Top Tips for a UC World

By: Andy Powell, EMEA Training Manager

There are over 294 billion emails sent every day, 90 percent are spam, but the average knowledge worker receives up to 112 emails a day. If each email interruption, (that annoying pop up in the bottom right hand corner) stops your train of thought for 60 seconds – that would mean over nine hours of […]

Old Problems, New Solutions

By: Andy Powell, EMEA Training Manager

I mentioned in my previous blog that the ShoreTel solution is an excellent business phone system and that gets me to the starting block with a lot of customers. However, it’s Unified Communications (UC) that really starts turbo charging your communications strategy. What is that? There are many different definitions, but you are probably already […]

Lunching with Champions

By: Andy Powell, EMEA Training Manager

Recently, I’d the privilege of presenting the ShoreTel proposition at the Response Data Communications’ (RDC) Champions in Communication & Virtualisation lunch and learn seminar in London. The event was organised by RDC in association with four of its global, enterprise technology vendors, SilverPeak, Nimble Peak, Network Instrument and last but not the least, ShoreTel. Over […]

Do You Know It’s a Good Telephone System As Well?

By: Andy Powell, EMEA Training Manager

As a ShoreTel Solution Evangelist, I get to meet a lot of potential customers who just want a new telephone system. Before I wade in there with our Brilliantly Simple Unified Communications story, I like to listen, try and understand how they currently use communications in their business process. Of course, ticking away in that […]

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