Let’s say that you’re talking to a friend or a colleague about replacing a legacy phone system, and he tells you why he plans to buy a particular product. “It’s all about the TCO,” he says. “ROI is just too short term.” Is he right? Well, yes and no. It is all about the TCO. […]
Everyone is talking about the Facebook IPO. No doubt investor demand is high as Facebook is profitable and has been growing revenue. Some speculate that the company could be valued at over $100 billion. Another company that has announced its intention to go public is Avaya. Avaya recently filed its calendar Q1 2012 quarterly financial […]
ShoreTel gives employees the option of either using a company issued device or using their own device and reimbursing them a fixed amount for the monthly service charge. If an employee’s monthly charges exceed the fixed amount, the employee is responsible for the difference.
The recent article “Adding up the real costs of so-called ‘free’ Microsoft Lync” highlights the hidden costs associated with a Microsoft Lync deployment. These costs include server OS licenses, server hardware, IP phones, gateways for branch survivability, analog endpoints and adapters, and additional software assurance/support costs. To make matters worse, the licensing scheme for Microsoft […]
It seems like every day, a new headline appears talking about the Eurozone financial crisis. Governments across Europe have borrowed to the hilt and spent the proceeds on government programs or to bailout financial institutions. A common metric for gauging the financial health of a country is the debt to gross domestic product (GDP) ratio. […]
Christmas shopping season is now officially upon us and everyone is anticipating the bargains they may be able to pick up as presents or to keep for themselves. However, shoppers who look at heavily discounted prices may be enticed to make purchases that may not make sense in the long run. For example, if you’re […]
Can you expense casino chips on your business trip? Sometimes. Gambling in a casino always has its risk. But selecting a risky communication system is something casino operators would rather not bet on.
The recent stock market gyrations have given financial decision makers cause for concern over making further investments in IT. Many economists now believe that the economic recovery that began in 2009 has stalled and we’re possibly entering another period of slow growth – the dreaded double-dip. ShoreTel recently announced its quarterly results and Kevin Gavin, […]
A recent news story about a small town experiencing a phone outage caught my eye. In this day and age, it’s hard to imagine what a day at work would be like if a phone outage occurred. The level of impact of an outage depends on the nature of work for the business. For example, […]
We are all familiar with the demise of Nortel but what is even sadder than the company folding is thinking about the customers who are stuck with their gear. No more upgrades, no replacement parts and no technical support. Looking back, how were the decision makers to know that Nortel would file for bankruptcy in […]