Author : Graham Ferguson

How ShoreTel Makes It Simple For Your Callers

By: Graham Ferguson, Sr. International Product Manager

I met with people from a large technology company last week and we went through the formality of exchanging business cards. After the meeting I had cause to follow up with one of them so I looked out their card and noticed they had three contact numbers listed. I called the first one: their direct […]

In The Age Of Social Media, You Think Fax Is Dead? Think Again!

By: Graham Ferguson, Sr. International Product Manager

With the rise of social media and email many companies think that fax is no longer used within their business. It often comes as a surprise that companies still use fax for their most important documents and is an integral part of their business. Industries such as local government, medical, finance, legal or logistics know […]

Brilliantly Simple Integration

By: Graham Ferguson, Sr. International Product Manager

Once in a while you get a request from a channel partner that develops into a broader relationship. So it was in EMEA when a channel partner was looking into a customer request for a door-entry system compatible with the ShoreTel UC platform.

ShoreTel Israeli International Expansion

By: Graham Ferguson, Sr. International Product Manager

ShoreTel is once again expanding internationally by adding support for more countries, and this time it’s Israel. Demand has been rising from both offices of multi-national companies and local customers that see the benefit of ShoreTel simplicity and want to purchase a system. But so much has to happen before we launch into a new […]

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