Author : Gina Jacobs

Business Communications A to Z: Sixth in a Series

By: Gina Jacobs, Senior Director of Marketing Communications Google+ icon for profile link

Every industry has its special language – the acronyms and verbal shortcuts that condense a lot of information into only a few syllables. Reading a white paper loaded with unified communications (UC) terms can create a headache if you don’t have an explanation close at hand. At ShoreTel we’re all about simplifying UC. That’s why […]

Business Communications A to Z: Fifth in a Series

By: Gina Jacobs, Senior Director of Marketing Communications Google+ icon for profile link

If you haven’t spent a lot of time in the telecommunications industry–and even if you have–you may find yourself stumped by an “insider” acronym or phrase.  Knowing key technical jargon and abbreviated terms can make or break your understanding of a presentation or white paper. At ShoreTel we’re all about simplifying unified communications (UC).  That’s […]

Business Communications A to Z: Fourth in a Series

By: Gina Jacobs, Senior Director of Marketing Communications Google+ icon for profile link

Learning the ins and outs of unified communications shouldn’t require learning a whole new language, but it can feel that way when you come across unfamiliar industry terms and acronyms. At ShoreTel we’re all about simplifying unified communications (UC).  That’s why we’ve created a brilliantly simple business communications glossary that can give you the ABCs […]

ShoreTel Lends a Hand at the SPCA Bark & Whine Ball

By: Gina Jacobs, Senior Director of Marketing Communications Google+ icon for profile link

San Francisco SPCA’s annual Bark & Whine Ball is special event, at once a glamorous gala but also an opportunity for dog lovers to raise much-needed funds to help the SPCA meet the medical needs of homeless animals under its care. The 17th annual ball, held March 20 at the Fort Mason Center Festival Pavilion, […]

UC Survey Says: You Want It Both Ways

By: Gina Jacobs, Senior Director of Marketing Communications Google+ icon for profile link

What do you most want unified communications (UC) to enable? We polled the LinkedIn community–and got some challenging results. Before we share them, first consider: what’s the number one benefit you want from your unified communications solution? Worker self-reliance? Simple communications? Dynamic teamwork? Business intelligence at hand? Inspired workforce? With over 200 million members, LinkedIn […]

Business Communications A to Z: Third in a Series

By: Gina Jacobs, Senior Director of Marketing Communications Google+ icon for profile link

When you’re not familiar with the lingo, encountering acronyms like DID or FMC in a unified communications (UC) presentation can create confusion. Words that mean one thing in a particular context can mean something completely different when the topic’s UC. Don’t be befuddled. Just download ShoreTel’s brilliantly simple business communications glossary that can give you […]

Business Communications A to Z: Second in a Series

By: Gina Jacobs, Senior Director of Marketing Communications Google+ icon for profile link

Previously, we blogged about how confusing industry jargon can be for those new to the world of VoIP/UC or business communications in general. When you’re not familiar with the lingo, encountering acronyms like CTI or CDR in a white paper can leave important details on the table. ShoreTel to the rescue. We’re all about simplifying […]

Business Communications A to Z: First in a Series

By: Gina Jacobs, Senior Director of Marketing Communications Google+ icon for profile link

What’s in a name? Sometimes, a lot of confusion. If a name is an acronym (like VoIP or IVR or DoS) and you’re not familiar with the term, learning about today’s business communication systems can be frustrating. Acronyms and industry terms encapsulate critical, sometimes complicated concepts into an abbreviated shorthand; if you don’t know the […]

Happy Valentines. You Won’t Get a Box of Chocolates from Us.

By: Gina Jacobs, Senior Director of Marketing Communications Google+ icon for profile link

Chocolates?  Not from us. Not since Forrest Gump made famous: “Life’s a box of chocolates.  You never know what you’re gonna get.” Because with ShoreTel, you always know what you’re gonna get: the most trouble-free, feature-rich, affordable unified communications solution available today.  Our sweet spot includes: open architecture that scales easily and integrates with all […]

Don’t Be Caught Short. You Need an Enterprise Mobility Strategy Now.

By: Gina Jacobs, Senior Director of Marketing Communications Google+ icon for profile link

“Phablets” continue to revolutionize communications. According to Steve Koenig, director of industry analysis for the Consumer Electronics Association, current U.S. household penetration for smartphones stands at 55% and tablets at 44%. He and Steve Bambridge from GfK Boutique Research see the two digital devices accounting for around 40% of total consumer electronics spending in 2013. […]

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