Author : ShoreTel

Special Offer: Free ShoreTel Phones for Orders of 25+ Lines

By: ShoreTel, Brilliantly Simple

Business owners always have a million things to worry about to get their business going.  From buying a IP phone system, getting office space, implementing applications like salesforce.com, and determining the budget for everything…the list seems endless. And not everyone has the staff to manage all of the applications.

An update on Heartbleed Bug and ShoreTel Platforms

By: ShoreTel, Brilliantly Simple

As you may have seen in the news the last few days, security experts have discovered a security flaw called the Open SSL Heartbleed Bug, a significant potential threat that could impact a large number of websites and applications across multiple industries and companies.  While this is not a ShoreTel caused event, it is important […]

ShoreTel Mobility 7.1 Generally Available

By: ShoreTel, Brilliantly Simple

ShoreTel is pleased to share that ShoreTel Mobility 7.1 is now available. I know what you’re thinking – “Wait, didn’t you tell us about ShoreTel Mobility 7.1 alongside the release of Apple’s iOS 7?” Well, partly. The previous update is part of ShoreTel Mobility 7.1, but was targeted solely at iOS users to ensure a […]

Cross-platform UC Helps Nortel Customers Salvage Investment

By: ShoreTel, Brilliantly Simple

As recently as last year, customers were investing large amounts of money in buying new Nortel systems. Now with Avaya taking the reins having bought Nortel out of bankruptcy, Nortel customers are faced with the dilemma of how to salvage some of their investment in their legacy Nortel PBXs without disrupting their communication systems and […]

A 2015 View of The UC Landscape

By: ShoreTel, Brilliantly Simple

In my recent end-of-year post, I talked about the major transitions taking place in 2009, and how the world is changing dramatically for the legacy TDM players. Now let’s take a refreshing look at how the business communications landscape is likely going to look in 2015. Here’s my prediction: We’re going to see ShoreTel, Cisco […]

2009: Looking Back at the Future of IP Telephony

By: ShoreTel, Brilliantly Simple

Of all of my years in the industry, few have been as interesting as 2009 when it comes to major shifts in the unified communications (UC) landscape. The global recession drove much of the change this year, but that wasn’t the only contributing factor. There’s also a continuing industry-wide technology shift underway. Most are familiar […]

Tune in to KNBR for more on ShoreTel and SF Giants

By: ShoreTel, Brilliantly Simple

This Sunday, September 13th, at 9am PT, I am participating in a KNBR interview with host, Gary Allen, where we will chat with San Francisco Giants CIO, Bill Schlough, about his cost-saving decision to implement ShoreTel at San Francisco’s AT&T Park. When ShoreTel announced that it was the chosen telecommunications equipment partner by the San […]

ShoreTel’s ITEXPO West Recap with VON Magazine

By: ShoreTel, Brilliantly Simple

After my ITEXPO West 2009 keynote earlier this week, I had a great conversation with Rick Martin of VON Magazine. Rick wrote a post before my speech in which he posed several questions about ShoreTel. He and I were able to discuss them in person, but I’ve addressed them in my own post since others […]

Let ShoreTel help you become a UC hero

By: ShoreTel, Brilliantly Simple

As I gave my keynote address at the TMC ITEXPO on Tuesday, I couldn’t help noticing a sea of heads nodding in agreement throughout the presentation – with the exception of a few competitors who sat in, too. Several key points seemed to resonate with all participants, regardless of their IT role, the size of […]

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