Author : Kevin Gavin

What UC Strategies Has to Say About NPS

By: Kevin Gavin, CMO

Dave Michels is a telecom industry analyst/journalist whose commentary I enjoy following.  Dave is never one to shy way from the controversial opinion but he always does his research and stays fact based.  His recent post on UC Strategies focuses on Net Promoter Score (NPS) does a good job of explaining how it works and why […]

Telecom Reseller: Kevin Gavin, of ShoreTel, on their Acquisition of M5 Networks

By: Kevin Gavin, CMO

I had the opportunity to do an audio podcast with Jeff Owen of Telecom Reseller.  Jeff asked me about how ShoreTel competes against Cisco and Avaya and also about the recent acquisition of M5 which is now ShoreTel’s Cloud Division.  Here is a link if you would like to listen:

How Many Mobile Identities Will You Possess in 2012?

By: Kevin Gavin, CMO

With Bring Your Own Device (BYOD) programs taking off at so many companies, the simple fact is that people are choosing a myriad of devices for use in their work and personal lives. Many use two or even three devices depending upon the task, location, or other factors. And, frequently, each of these devices has […]

Customers Tesla Motors and Pacific Business Systems Participate in ShoreTel Town Hall

By: Kevin Gavin, CMO

We held our quarterly all employee ShoreTel Town Hall meeting yesterday and it was great to welcome ShoreTel customers Tesla Motors and Pacific Business Systems. Our employees love to hear directly from customers why they chose ShoreTel and why so many are such raving fans.

AT&T Dual Mode Mobile Voice

By: Kevin Gavin, CMO

I was happy to see that ATT publicly launched their Dual Mode Mobile Voice (DMMV) solution which is based on ShoreTel Mobility.  They are demo’ing the solution at the CTIA conference in San Diego this week.  Stop by their booth and check it out if you are at CTIA. AT&T encourages you to learn more about DMMV.

ShoreTel’s Brilliant Simplicity

By: Kevin Gavin, CMO

Check out this article by Erik Linask from TMC talking about ShoreTel’s Brilliant Simplicity and the ShoreTel Innovation Network. Linask discusses how simplicity and ease-of-use are two of the most critical elements in a successful communications solutions. And ShoreTel embodies both. I love it when a serious journalist takes the time to research a topic […]

Orange and Black: ShoreTel at AT&T Park

By: Kevin Gavin, CMO

ShoreTel is pleased to count the World Series Champion San Francisco Giants as a very satisfied ShoreTel customer and we are also very happy to be a proud sponsor of the Giants. ShoreTel appeals to those who aren’t satisfied with the status quo. We strive to be the technology of tomorrow’s leaders who are challengers […]

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