Author : Kurt Kruger

With ShoreTel 400 Series IP Phones, It’s About User Experience

By: Kurt Kruger, Senior Manager of Product Operations

ShoreTel has worked hard to become the market leader of unified communications (UC) systems, including business phone systems, applications and mobile UC solutions. And with the release of its ShoreTel 400 series IP phones today, the company remains true to form. The 400 series IP phones offer new functionality and enhanced usability, such as visual […]

The New ShoreTel DECT Phone

By: Kurt Kruger, Senior Manager of Product Operations

The latest release of ShoreTel’s unified communications solution, ShoreTel 14, was launched today. And with it, we’ve introduced the ShoreTel IP Phone 930D – a feature-rich cordless DECT phone solution ideally suited for those needing a full telephony feature set along with in-building roaming capabilities. DECT stands for Digital Enhanced Cordless Telecommunications. It’s an industry […]

How to make the most of your UC system

By: Kurt Kruger, Senior Manager of Product Operations

The goal of UC is to provide a single interface through which users can access a wide range of communications options, including voice, instant messaging, email, conferencing and more. But an oft-heard question is, “How can we get the most out of our system.” And from a general perspective, that’s really easy. Actually use the […]

ShoreTel Integration with Microsoft UC Revolutionizes Communications

By: Kurt Kruger, Senior Manager of Product Operations

ShoreTel continues to grow at an astonishing rate. Recently I was asked why we are seeing such a strong growth. One reason is because we are delivering the capabilities our customers are requesting. When customers asked for integration with the Microsoft unified communications (UC) offering, we answered with a brilliantly simple solution.

Health Check on the PBX

By: Kurt Kruger, Senior Manager of Product Operations

Many thanks to Telecom Reseller for the opportunity to respond to recent speculation on the health of the PBX. This piece also complements Geoff’s earlier post comparing Microsoft Lync and ShoreTel. For more information on how ShoreTel can best serve your communication needs, request a demo, or contact your local ShoreTel reseller today.

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