Author : Shannon Hogan

“As a Service” does not always require a cloud

By: Shannon Hogan, Manager, ShoreTel Services Product Management

Technology discussions abound regarding the benefits of virtualized, multi-tenant cloud systems that deliver everything from an online shopping experience to the video conference call used to close a major business deal. For nearly every computer-enabled function in nearly every company, a decision can be made whether to stay as they are, virtualize an on-premise implementation, […]

And Don’t Forget Your Free Upgrades!

By: Shannon Hogan, Manager, ShoreTel Services Product Management

ShoreTel delivers powerful solutions to solve some of the biggest headaches and meet some of the hottest trends in the headlines today. Whether it is BYOD, virtualization, contact centers, or collaboration, we can bring the answer. And we do it with the some of the lowest TCO and highest customer satisfaction in the industry. But […]

Healthcheck for Unified Communications and Contact Center

By: Shannon Hogan, Manager, ShoreTel Services Product Management

ShoreTel is happy to announce the release of two new services designed to help customers make the best use of their ShoreTel Unified Communications and their ShoreTel Contact Center solutions. ShoreTel delivers the lowest TCO in the industry and Healthchecks help insure that you are leveraging your ShoreTel system and getting the most value from […]

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