Category : Cloud Division

Why Network Optimization is Important for Cloud Communications

By: Chad Horton, Manager, Innovation and Network Services

Since cloud communications are only as good as the network they run over, it’s important that a cloud network be configured for optimal performance. However, many organizations that use cloud communications do not have an IT department that has the time to manage and support the corporate data network. This has driven the need for network […]

ScanSource Communications Reaches for the Sky, Becomes First Distributor to Offer Premises and Cloud Solutions

By: Chandler Harris, Content Marketing Manager

The hybrid communications environment is growing, with more organizations realizing the benefits of having both premises and cloud-based communications platforms. ScanSource Communications, a leading value-added distributor of communications products, has now become the only distributor to offer hybrid communications from ShoreTel, offering both ShoreTel on-premises and cloud-based solutions to resellers.

ShoreTel Sky is Taking Off with ShoreTel Partners

By: Chandler Harris, Content Marketing Manager

In a testament to the growing adoption of cloud services, ShoreTel’s relatively new cloud tiers for the Champion Partner Program has been a big success. In just one year, more than half of ShoreTel’s partners in the United States are selling ShoreTel’s cloud services. Introduced in January 2014, the cloud tiers to the Champion Partner […]

Unified Communications as a Service: Market Trends and Business Benefits

By: Arvind Rangarajan, Product Marketing Manager

We’re experiencing a workplace transformation! The very nature of work as we once knew it has fundamentally changed. Work is no longer a location, it is an activity. Work is not a place you go, it’s a thing you do. There is increasingly a very dynamic rhythm to the nature of work, which involves teams […]

Hybrid Cloud Solution Delivers Applications to ShoreTel Users

By: Richard LeGrand, Senior Product Manager

ShoreTel Connect enables ShoreTel on-premises customers to provide applications from the cloud for individual employees on an “as-needed” basis. ShoreTel Connect is a hybrid cloud communication solution that leverages the best of on-site as well as cloud delivery platforms. ShoreTel’s hybrid cloud collaboration solution is for on-premises customers who want to maintain local control and […]

It’s all about productivity with ShoreTel Sky Dialers

By: Arvind Rangarajan, Product Marketing Manager

Business VoIP phone systems today are much more than just voice and can help increase employee productivity through application integration that can help make connections with people faster. For some companies these could translate into bottom-line savings. Simple “click-to-dial” applications will eliminate incorrectly dialed numbers and save seconds every time a user is placing the […]

The Importance of Integration

By: Ali Rizvi, Senior Product Manager

UC is not “unified” unless your services are unified with your business systems. Enterprises today are looking to seamlessly blend applications they already live in with UC tools and capabilities. Integration of business processes is a game-changer for today’s enterprises and a necessity to succeed. Customers expect the best solutions to play well with others – […]

Apple, the Cloud and Security

By: Tricia Stream, Content Marketing Manager Google+ icon for profile link

You may have heard the news that lit up the Internet over the holiday weekend – as only celebrity scandals can. Hackers stole photos of numerous Hollywood starlets in various states of undress by breaking into iCloud accounts. Immediately people were abuzz with the critical question, “Just how safe is the cloud?” But the cloud […]

ShoreTel Awarded 2014 Communications Solutions Product of the Year Award

By: Katie Maller, Communications Manager Google+ icon for profile link

We’re pleased to announce that TMC, a global, integrated media company, has awarded us a 2014 Communications Solutions Product of the Year Award for the ShoreTel 400 series IP phones for ShoreTel Sky.  The ShoreTel 400 series IP phones for ShoreTel Sky® expand ShoreTel’s UCaaS solutions portfolio. ShoreTel is a leader in the field with […]

Enterprise Empowerment through ShoreTel Sky for Salesforce

By: Arvind Rangarajan, Product Marketing Manager

Customer Relationship Management (CRM) systems serve as a repository and management instrument to help sales and service representatives achieve their targets. Phone systems are crucial for sales and service to generate information that drives revenue and customer loyalty. Salesforce.com is the most popular CRM system today; ShoreTel Sky for Salesforce integration immediately increases sales effectiveness […]

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