Category : EMEA

EMEA Customer Advocates: Interest in UCaaS is gaining momentum

By: Adrian Hipkiss, Managing Director, EMEA

As we draw towards the close of 2014, it strikes me that in many ways this has been the year where we have seen a tipping point in the adoption of cloud computing by mid and large enterprises. According to Synergy Research Group, total UCaaS market revenues keep growing by over 30% year-on-year. Founder and […]

Hats Off to International Circle of Excellence Award Winners

By: Darren Pattie, Senior Director of Sales, UK & Ireland

We are proud to announce the winners of the ShoreTel International Circle of Excellence Awards 2014. The top performing international ShoreTel channel partner is Solar, the winner for the second year running. Response Data Communications received second place, scoring an outstanding 100% customer satisfaction rating, and our Canadian channel partner, Optinet, received third prize. Phone […]

How ShoreTel enables a data-centric approach to communications at Williams

By: Andrew Gray, Marketing Director, EMEA

We live in the age of Big Data. In business, at home, in the high street and even in sport, data collection and analysis impacts decision-making at every level. The granularity and volume of the data around us enables prediction of future events – not just a recap of the past. Based on probabilities, these […]

Office Move an Inspired Choice

By: Adrian Hipkiss, Managing Director, EMEA

Bracknell, a veritable hub of multinational tech companies, has opened its arms to another. ShoreTel, with the help of Dr. Phillip Lee, MP for Bracknell, has thrown open the doors of its new European headquarters in Inspired, Easthampstead Road. The move was overdue – we have grown exponentially over the past 18 months, and the […]

ShoreTel in pole position with Williams

By: Andrew Gray, Marketing Director, EMEA

For many companies, the ability to cater for a remote workforce has become utterly imperative. Williams has a more pronounced need for secure, seamless mobile working than most companies. With around 70 of its employees travelling ten months of the year to different, exotic locations, Williams knew that in order to ensure the utmost efficiency […]

ShoreTel Conference Partners Scale with Intimacy

By: Keith Bartlett, EMEA business development director

Recently, I attended the 2012 ShoreTel Champion Partner Conference in Orlando, Fla. After eight days of intense business talk and the three days of travelling that followed, I was still buoyed by what I had witnessed. The exhaustion and jetlag were minor niggles in what turned out to be the best and most informative conference […]

ShoreTel Champion Partner Conference Goes Global

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

With over 1,300 attendees registered for this year’s ShoreTel Champion Partner Conference, it should come as no surprise that we have partners here from all over the world – 18 percent of resellers attending in fact. This year there are 27 countries represented: Australia Bahamas Barbados Belgium Brazil Canada Colombia Denmark France Germany Hong Kong […]

Andrew Gray Named ShoreTel EMEA Marketing Director

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

Andrew Gray is the newly appointed EMEA marketing director. Gray will hold a pivotal role in the growing EMEA management team and building the company’s continuing expansion and success. Gray will help communicate the benefits of ShoreTel’s communications solutions as the portfolio sees enhancements and some significant new product introductions this coming year throughout EMEA. […]

UK Clothing Giant Says Yes to Cost Savings with ShoreTel

By: Liz Pedro, Customer Programs Manager Google+ icon for profile link

As the world spotlight on London continues, we thought we’d share the story of one of our customers from across the pond today. Joules Clothing is British based fashion designer and online retailer. Joules wanted to offer customers more choices in how they were able to interact with the company – whether over the phone […]

ShoreTel Helps National Ice Centre Entertain the Nation

By: Adrian Hipkiss, Managing Director, EMEA

The National Ice Centre and Capital FM Arena Nottingham, the East Midlands’ hottest concert and sports venue, has selected ShoreTel for its UC platform and Contact Center. The ShoreTel solution will enable the organisation to move its ticketing system in-house and provide customer experience befitting the social networking age. National Ice Centre’s primary aim is […]

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