Category : Guest Post

How a Workforce Optimization Solution Empowers Business Telephone Systems

By: Telstrat,

In preparation for the upcoming ShoreTel One Champion Partner Conference, we’re highlighting some of our partners who will be in attendance. These and other partners will reveal how they work together with ShoreTel to help deliver powerful, efficient and cost-effective UC solutions.  Whether small or large, contact centers face big challenges including: maintaining service excellence, […]

Key tools to improve the performance of sales and customer service teams

By: Kathleen Kelly, President and CEO of dvsAnalytics, Inc.

In preparation for the upcoming ShoreTel One Champion Partner Conference, we’re highlighting some of our partners who will be in attendance. These and other partners will reveal how they work together with ShoreTel to help deliver powerful, efficient and cost-effective UC solutions.  Since every customer interaction directly impacts the future revenue and growth of an […]

Red Box Recorders Partners with ShoreTel to Deliver UC Digital Recording

By: Will Hopkins, Global Sales Director at Red Box Recorders

At ShoreTel, we recognize how important our partners are in helping us to build the best communication platforms possible. That’s why we invited Will Hopkins, Global Sales Director at Red Box Recorders, to blog about his company’s recent move to become an Alliance Level partner in the ShoreTel Innovation Network.  At Red Box Recorders, we […]

Dr. Martens Kicks off Virtualized UC and Mobility for Growth in Multi-Channel Retail

By: Nic Harris, European Network Manager at Dr. Martens

For more than 100 years Dr. Martens boots, shoes and accessories have been worn by rock stars, workmen, actors, punkers, teenagers and many other people of all ages and stripes. While our company has thrived, in 2014 we set a goal of doubling the size of the Dr. Marten retail brand by 2018. In order […]

ScanSource: The New Mobility

By: Steve Weinstock, Sr. Product Manager – OEM and Alliances

In the days leading up to this year’s event, some of our top sponsors have shared their thoughts on our industry. Today we close out the 2012 ShoreTel Champion Partner Conference with some final thoughts from ScanSource – as chief technology officer Greg Dixon shares his thoughts on where mobility is taking us.

Analyst Perspective on Enghouse Interactive: Ventana Research

By: Steve Weinstock, Sr. Product Manager – OEM and Alliances

The force (sponsor) behind ShoreTel Champion Partner attendees ability to enter their hotel room this year, Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company develops the world’s most comprehensive portfolio of interaction management solutions including contact center, attendant console, IVR and call recording solutions that support any […]

The Buzz Around Phybridge

By: Steve Weinstock, Sr. Product Manager – OEM and Alliances

The ShoreTel Champion Partner Conference is in full swing. If you’re here come by Booth 35 to visit Phybridge – there’s quite a bit of buzz around their new data switch. Here’s what they have to say: ********** There is lots of buzz around the new data switch introduced by Phybridge and how it can […]

Ruckus Wireless: 802.11ac Boosts Buzz More than Bandwidth

By: Steve Weinstock, Sr. Product Manager – OEM and Alliances

One of the focal points of our annual ShoreTel Champion Partner Conference is the Innovation Center – where technology partners are available to chat with resellers about ways to increase revenue and margins, while making the customer experience even stronger. In the days leading up to this year’s event, some of our top sponsors have […]

OAISYS: Why the Cloud Matters

By: Steve Weinstock, Sr. Product Manager – OEM and Alliances

One of the focal points of our annual ShoreTel Champion Partner Conference is the Innovation Center – where technology partners are available to chat with resellers about ways to increase revenue and margins, while making the customer experience even stronger. In the days leading up to this year’s event, some of our top sponsors have […]

ScanSource: Bring Your Own Device

By: Steve Weinstock, Sr. Product Manager – OEM and Alliances

One of the focal points of our annual ShoreTel Champion Partner Conference is the Innovation Center – where technology partners are available to chat with resellers about ways to increase revenue and margins, while making the customer experience even stronger. In the days leading up to this year’s event, some of our top sponsors have […]

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