Category : Innovation Network

HP Continues to Innovate with ShoreTel, Joins ShoreTel Innovation Network

By: Chandler Harris, Content Marketing Manager

ShoreTel and HP have had a successful partnership for a few years now, primarily because HP delivers some of the best technology on the market that integrates well with ShoreTel technology.  We are always looking for ways to strengthen our partnership and improve upon what we offer our customers. This partnership took another step forward […]

Key tools to improve the performance of sales and customer service teams

By: Kathleen Kelly, President and CEO of dvsAnalytics, Inc.

In preparation for the upcoming ShoreTel One Champion Partner Conference, we’re highlighting some of our partners who will be in attendance. These and other partners will reveal how they work together with ShoreTel to help deliver powerful, efficient and cost-effective UC solutions.  Since every customer interaction directly impacts the future revenue and growth of an […]

Red Box Recorders Partners with ShoreTel to Deliver UC Digital Recording

By: Will Hopkins, Global Sales Director at Red Box Recorders

At ShoreTel, we recognize how important our partners are in helping us to build the best communication platforms possible. That’s why we invited Will Hopkins, Global Sales Director at Red Box Recorders, to blog about his company’s recent move to become an Alliance Level partner in the ShoreTel Innovation Network.  At Red Box Recorders, we […]

The Integration of ShoreTel and Microsoft Lync

By: Bernard Gutnick, Senior Director, Product Marketing Google+ icon for profile link

At ShoreTel, the only thing that matters to us is to be close to our customers, and prospective new customers – especially those that are using Microsoft Lync for instant messaging and presence. Even though Microsoft Lync offers a voice capability that competes against ShoreTel, we’re finding most customers prefer to have the best of […]

ShoreTel Innovation Network News Update – April 2013

By: Steve Weinstock, Sr. Product Manager – OEM and Alliances

The ShoreTel Innovation Network has been busy at work since my last post. So I wanted to provide you with an update on the latest happenings of the Validations that have recently taken place. First I’d like to highlight the newest SIP Trunk Carrier solutions to be validated: Both Gamma Telecom (UK) and Windstream (US) […]

Innovation Network News, November 2012

By: Steve Weinstock, Sr. Product Manager – OEM and Alliances

Coming off the heels of last week’s successful ShoreTel Champion Partner Conference featuring our largest ever Innovation Center including over 40 sponsors, I wanted to provide a quick update on the latest SIP Trunk Validations by way of the ShoreTel Innovation Network. Verizon ShoreTel is now validated by Verizon. Testing was done in the Verizon […]

ShoreTel Champion Partner Conference: And now…a word from our sponsors

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

Hello from Day 2 of the 2012 ShoreTel Champion Partner Conference. If you’re here in Orlando, Fla. with us there’s still time to check out the Innovation Center. This year’s onsite Innovation Center showcases more than 40 UC technology partners, giving resellers easy access to new solutions that will help them expand their offerings and […]

Analyst Perspective on Enghouse Interactive: Ventana Research

By: Steve Weinstock, Sr. Product Manager – OEM and Alliances

The force (sponsor) behind ShoreTel Champion Partner attendees ability to enter their hotel room this year, Enghouse Interactive delivers technology and expertise to maximize the value of every customer interaction. The company develops the world’s most comprehensive portfolio of interaction management solutions including contact center, attendant console, IVR and call recording solutions that support any […]

ShoreTel Hosts Innovation Center at Annual Reseller Conference

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

The ShoreTel Champion Partner Conference 2012 has finally arrived. “ShoreTel’s Champion Partner Conference is the premier opportunity for our technology partners to collectively showcase hardware, software and service solutions that extend and enhance the capabilities of ShoreTel’s brilliantly simple unified communications solution. Our sponsors enjoy increased exposure to ShoreTel’s distribution channel, our executive leadership, as […]

Ruckus Wireless: 802.11ac Boosts Buzz More than Bandwidth

By: Steve Weinstock, Sr. Product Manager – OEM and Alliances

One of the focal points of our annual ShoreTel Champion Partner Conference is the Innovation Center – where technology partners are available to chat with resellers about ways to increase revenue and margins, while making the customer experience even stronger. In the days leading up to this year’s event, some of our top sponsors have […]

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