Category : TCO

Nemertes Research’s Study of Customer Deployments Reaffirms ShoreTel’s Lowest Total Cost of Ownership

By: Bernard Gutnick, Senior Director, Product Marketing Google+ icon for profile link

I’ve always believed the only way you find out what something costs, is to have customers tell you what their real costs are to operate a system. What better way to find out than to review the results from 190 IT decision-makers, interviewed or surveyed by leading independent research firm Nemertes Research published at Enterprise […]

Complexity vs. Simplicity: Why All IP-PBX Systems Are Not Created Equal

By: Katie Maller, Communications Manager Google+ icon for profile link

Companies evaluating IP-PBX solutions have less and less use for cumbersome legacy systems that may be cobbled together through acquisitions or from other bolted-on technologies that add unwanted complexity. They are looking for flexible systems that are easy to manage, simply architected and, as a result, deliver the lowest total cost of ownership.

Nemertes Surveys 211 Companies to Determine Unified Communications TCO

By: Jack McCarthy, Content Manager Google+ icon for profile link

Understanding total cost of ownership (TCO) of IP telephony (IPT) and unified communications (UC) implementations is critical to sound decision making. While companies often buy IP telephony platforms or hosted services based on RFPs that include capital costs and technical evaluations, they overlook implementation and operational costs, which are harder to identify. Research and analysis […]

Companies That Look for the TCO Edge

By: Jack McCarthy, Content Manager Google+ icon for profile link

Technology is changing businesses practices at a breathtaking speed, as CIOs snap up products and services they know will give their employees a competitive edge. Unified communications, mobility and IP telephony solutions allow workers be more productive and collaborate in new ways, and these executives are selecting ShoreTel to provide these technologies because they see […]

ShoreTel Webinar Shows the Importance of TCO When Considering IP Telephony Purchases

By: Jack McCarthy, Content Manager Google+ icon for profile link

A key consideration for IT decision-makers when purchasing an IP Telephony and unified communications solution is the Total Cost of Ownership (TCO). In a new ShoreTel Webinar, “How to Evaluate Total Cost of Ownership for IP Telephony Deployments,” we drill down on the TCO, which goes beyond unit costs as the primary metric of consideration, […]

All IP-PBX Systems Are Not Created Equal

By: Jack McCarthy, Content Manager Google+ icon for profile link

Companies evaluating IP-PBX solutions have less and less use for cumbersome legacy systems that may be cobbled together through acquisitions or from other bolted-on technologies that add unwanted complexity. They are looking for flexible systems that are easy to manage, simply architected and, as a result, deliver the lowest total cost of ownership. ShoreTel’s brilliantly […]

Aberdeen’s Customer Survey Shows ShoreTel UC with Lowest TCO

By: Jack McCarthy, Content Manager Google+ icon for profile link

When real users of unified communications solutions are surveyed, ShoreTel leads the field for lowest total cost of ownership (TCO), according to a report from the independent research and analysis firm Aberdeen Group. The firm surveyed 485 users of IPT (IP telephony) as well as legacy TDM (Time Division Multiplexing) from May to November 2012. […]

The Importance of TCO

By: Jack McCarthy, Content Manager Google+ icon for profile link

The Total Cost of Ownership (TCO) is simply a measure of what the technology and systems of a company cost to own, manage and operate. But TCO is especially important when comparing UC solutions, and allows companies to evaluate competing services on an equal level. A company with a low TCO can gain significant cost […]

Understanding Avaya’s Incomplete Total Cost of Ownership Claims

By: Bernard Gutnick, Senior Director, Product Marketing Google+ icon for profile link

Avaya recently commissioned the Tolly Group to prepare a report comparing the total cost of ownership between the Avaya IP Office and ShoreTel solutions.  It is not surprising the commissioned report concluded Avaya has a much lower TCO. Although we do not challenge the reputation of the Tolly Group, we do conclude their analysis is […]

Lasseters Hotel Casino Strikes Gold with ShoreTel Unified Communications

By: Liz Pedro, Customer Programs Manager Google+ icon for profile link

Lasseters Hotel Casino is located in the Australian outback town of Alice Springs in the Red Centre in the Northern Territory. On the banks of the dry Todd River and framed by the famous MacDonnell Ranges, Lasseters is a 140-room hotel, an international-standard casino and an adjoining convention centre that caters for events of up […]

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