Yesterday and today ShoreTel has been hanging out at the GigaOm Structure Conference in San Francisco. This is GigaOm’s largest conference to date and billed as conversations around the annual state of the cloud. (Its popularity was proven by the standing room only situation in the main presentation hall, despite the Spain vs. Chile World […]
ShoreTel, HP Networking, and Ruckus Wireless will be exhibiting this week at the Tie Colorado Education in Technology conference, held at the picturesque Copper Mountain Resort at Colorado Springs, Colo. The conference showcases the latest in scholastically inclined technology, teaching materials, instructional practices, and technology applications for school administrators, technologists, teachers, computer coordinators, librarians, and […]
From all of us at ShoreTel, may you ring in 2013 in style. Thank you for making ShoreTel what it is today. May the new year be filled with happiness and success. We look forward to working with you on the many opportunities before us in the coming year.
For the past several months we have been hard at work developing a revision to the ShoreTel resource center, with the goal of making it easier for visitors to find the content they are looking. With the new resource center we have leveraged faceted searching to allow users to see collections of content based on […]
When I landed in Barcelona for Mobile World Congress this past week, I received an SMS message from my iPhone mobile operator that indicated the international-voice roaming rate was $1.39/minute. Thankfully I have a corporate unlimited international data plan, although even with the $50 plan that provides 125MB of roaming data, I still would have […]
In their book “The Power of Simplicity”, business authors Jack Trout and Steve Rivkin begin by asking why people fear simplicity so much. They conclude that it is because historically, people have feared being considered “simple-minded” or a “simpleton.” As a result of this negative association, people became conditioned to think that “complexity” offered a […]
Could your business be more efficient if communications were integrated into your core business processes, such as sales and customer service? Integrating unified communications (UC) features into business applications can increase employee productivity, shorten response times, encourage collaboration, and improve customer satisfaction. The ability to call, IM, email or conference another person from within the […]
Eliminating the Ceiling of Complexity and Competition for ShoreTel Partners Straight Facts, No Bull!
Once largely restricted to large enterprises, Unified Communications has evolved to provide powerful and affordable business communication capabilities to small businesses. Typically, when people use the term Unified Communications, they are referring a set of six specific capabilities.
Among other concerns, recent events in Japan have prompted many to re-evaluate the impact of a possible outage to their enterprise communication systems. Certainly the scale of disaster and loss that we have seen in the past week challenges fully the old adage, “Hope for the best, but prepare for the worst.”