Category : Unified Communications

More CRN Recognition: ShoreTel Awarded 5-Star Rating in 2014 Partner Program Guide

By: Katie Maller, Communications Manager Google+ icon for profile link

We’re excited to share that ShoreTel has been awarded a 5-Star rating in the CRN 2014 Partner Program Guide. The annual directory is a listing of technology vendors that service solution providers or provide products through the IT channel. The 5-Star Partner Program rating recognizes an elite subset of companies that offer solution providers the […]

ShoreTel in pole position with Williams

By: Andrew Gray, Marketing Director, EMEA

For many companies, the ability to cater for a remote workforce has become utterly imperative. Williams has a more pronounced need for secure, seamless mobile working than most companies. With around 70 of its employees travelling ten months of the year to different, exotic locations, Williams knew that in order to ensure the utmost efficiency […]

An Inside Look at the Enterprise Connect RFP Panel

By: Tricia Stream, Product Positioning Manager Google+ icon for profile link

Last week I had the opportunity to speak at the Enterprise Connect tradeshow. Each year there is a panel discussing the requests for proposals for a mock IP telephony and unified communications client. The 2014 RPF session at Enterprise Connect was the fourth iteration of this particular panel, as moderated by Dave Stein, principal at […]

Do you know the difference between privacy and security?

By: Tricia Stream, Product Positioning Manager Google+ icon for profile link

Technology evolves at a breakneck pace, but the greatest business successes come when technology molds to meet individual business needs. Alas, no matter where we’re located hackers find a way to keep pace with technological developments. The only truly secure system is one that no one can access, one that is totally private, which certainly […]

Virtualized IP Phone Systems Help Companies Improve TCO

By: Natalia Kagramanova, Senior Product Manager

Unified communications (UC) extends employees’ ability to collaborate beyond the traditional extension-to-extension dialing: employees can now communicate using instant messaging, exchange information in live audio and web conferences, meet using video sessions, make and receive phone calls from any device, etc. While enabling new methods of collaboration among employees, UC can be a challenge to […]

ShoreTel Supercharges Business Intelligence for the World’s #1 CRM

By: Pejman Roshan, Vice President, Product Management

ShoreTel today launched an integrated solution for the world’s #1 CRM application, enabling customers to have comprehensive business intelligence with a 360 degree view of sales, marketing and customer service interactions. By integrating two mission-critical platforms – the communications platform and a company’s critical enterprise application – businesses now have comprehensive reporting on the effectiveness […]

ShoreTel Expands Focus on Finance Vertical

By: Janet Hendrickson, Vertical Program Manager - Finance

ShoreTel continues to expand its keen business acumen by focusing on key, growing industries. The first to be introduced in October 2013 was the K-12 education sector. And now, after careful consideration and research, the finance sector is the next to be added to ShoreTel’s vertical program. With a formal team in place, we are […]

The Changing Face of Unified Communications

By: Katie Maller, Communications Manager Google+ icon for profile link

In business environments, few variables are as important as communication. Companies that are not able to effectively communicate and collaborate with external partners, clients and customers may soon find themselves facing diminishing returns and decreased profit margins. Internal communications are equally important – operations can quickly turn sour when co-workers are unable to properly connect […]

Channel Program Expansion Focuses on Cloud Opportunity for Partners

By: Jeff Mattan, Senior director, worldwide channel programs

Today ShoreTel launched the next phase of its innovative Champion Partner Program which focuses on cloud communications. ShoreTel is the first UC provider to offer channel partners a simple, customizable and lucrative program for growing and differentiating their cloud communications business and enable partners to accommodate the growing demand by end-users for cloud services. The […]

Virtualization is here: ShoreTel delivers customizable virtualization

By: Natalia Kagramanova, Senior Product Manager

ShoreTel has officially launched ShoreTel 14.2 which allows companies of all sizes to deploy a ShoreTel communications system in a virtual environment. ShoreTel 14.2 delivers greater flexibility for customers, with the ability to mix and match hardware-based and virtual appliances in a single network, all managed using a single web-based management interface. With ShoreTel 14.2, […]

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