Category : Unified Communications

ShoreTel Puts Customer Experience at the Heart of Williams F1 Conference Centre

By: Andrew Gray, Marketing Director, EMEA

The Williams Conference Centre is billed not as a unique event venue that never fails to impress, but rather a complete experience that aims to provide a truly memorable day for all visitors. Whether attending a business meeting or purely for pleasure, visitors have the opportunity to see the Williams Grand Prix Collection, the largest […]

Cisco Abandons UC For SMB

By: Teney Takahashi, Product Marketing Manager - Competitive Analysis

Cisco’s foray into the SMB unified communications market ends as a cautionary tale for partners and customers. The company has announced end-of-life for their UC300, UC500, BE3000 and UC5000 models. In late 2008, Cisco announced plans for a $100 million global strategic initiative to target the SMB market. In its announcement, Ian Pennel, senior vice […]

GigaOm Structure conference focuses on cloud and security

By: Tricia Stream, Content Marketing Manager Google+ icon for profile link

Yesterday and today ShoreTel has been hanging out at the GigaOm Structure Conference in San Francisco. This is GigaOm’s largest conference to date and billed as conversations around the annual state of the cloud. (Its popularity was proven by the standing room only situation in the main presentation hall, despite the Spain vs. Chile World […]

Consultant Webinar this Week: Unifying UC with ShoreTel CRM Integration

By: Nancy Gates, Consultant Liaison Program Director

Each month our Consultant Liaison Program members receive a technology update and in-depth webinar on a timely ShoreTel topic. This month our featured subject is “Unifying UC with ShoreTel’s New CRM Integration” presented by product expert Ali Rizvi. Webinars are scheduled this week on Wed., June 11th for members of the Canadian Technology Consultants Association, and […]

Communications Continuity a Key Theme at Apple WWDC

By: Tricia Stream, Content Marketing Manager Google+ icon for profile link

Monday morning kicked off the week with many huddled around their computer to take in Apple’s 25th Worldwide Developers Conference (WWDC) – watching the live streaming with rapt attention toward what software updates would be announced. ShoreTel has long been aware that businesses are shifting to a world where hardware isn’t as relevant (although Apple […]

Big Brothers Big Sisters of Lone Star Realizes Unmatched Value Using ShoreTel

By: Katie Maller, Communications Manager Google+ icon for profile link

We always enjoy relaying stories about our customers, especially when the customer is a non-profit dedicated to helping children. Big Brothers Big Sisters is the largest mentoring organization in the United States. Its volunteers provide more than 10,000 children with support, guidance, friendship and fun through safe, positive mentoring relationships. Big Brothers Big Sisters of […]

Which deployment model is right for you? A look at virtualized, hosted and cloud

By: Tricia Stream, Content Marketing Manager Google+ icon for profile link

Companies are increasingly considering centralized deployment of their SIP-trunking and UC resources into a private cloud or data center to maximize their return on investment in computing and virtual infrastructure resources. Many legacy systems were built with the premise that dedicated servers would always host and run software and associated workloads. But just because communication […]

The Big 3: Business process, big data and user experience

By: Ali Rizvi, Senior Product Manager

There are three keys to the customer kingdom. I like to call them the Big 3. Business process. Big data. User experience. In the age of technology, focus on these three can help you deliver customer success through your product or service. We must understand a few things before we can say that we know […]

More CRN Recognition: ShoreTel Awarded 5-Star Rating in 2014 Partner Program Guide

By: Katie Maller, Communications Manager Google+ icon for profile link

We’re excited to share that ShoreTel has been awarded a 5-Star rating in the CRN 2014 Partner Program Guide. The annual directory is a listing of technology vendors that service solution providers or provide products through the IT channel. The 5-Star Partner Program rating recognizes an elite subset of companies that offer solution providers the […]

ShoreTel in pole position with Williams

By: Andrew Gray, Marketing Director, EMEA

For many companies, the ability to cater for a remote workforce has become utterly imperative. Williams has a more pronounced need for secure, seamless mobile working than most companies. With around 70 of its employees travelling ten months of the year to different, exotic locations, Williams knew that in order to ensure the utmost efficiency […]

< 1 – 10 of 274 >