Category : VoIP Phone Systems

Is ShoreTel the Giants’ Secret Weapon?

By: Mike Healy, Sr. Vice President and Chief Financial Officer

While the team is playing, ShoreTel covers all the bases off the field. The hallmark of the San Francisco Giants team is communications between their players, coaches, front office staff, and fans, and ShoreTel has helped the Giants unify their communications since 2009 when they became a customer. Ever since, there have been many memorable […]

It’s all about productivity with ShoreTel Sky Dialers

By: Arvind Rangarajan, Product Marketing Manager

Business VoIP phone systems today are much more than just voice and can help increase employee productivity through application integration that can help make connections with people faster. For some companies these could translate into bottom-line savings. Simple “click-to-dial” applications will eliminate incorrectly dialed numbers and save seconds every time a user is placing the […]

The Growing VoIP Market: Where the Momentum Has Shifted

By: Michael Freeman, Sr. Manager, Demand Generation Google+ icon for profile link

VoIP has been around long enough to have made it from “emerging technology” to the norm. Much like the Internet did for encyclopedias, VoIP is making land lines seem archaic. Companies large and small are opting for internet phone systems over wired PBX because: It’s less expensive, particularly for international calls It provides equal quality […]

Enterprise Empowerment through ShoreTel Sky for Salesforce

By: Arvind Rangarajan, Product Marketing Manager

Customer Relationship Management (CRM) systems serve as a repository and management instrument to help sales and service representatives achieve their targets. Phone systems are crucial for sales and service to generate information that drives revenue and customer loyalty. Salesforce.com is the most popular CRM system today; ShoreTel Sky for Salesforce integration immediately increases sales effectiveness […]

More CRN Recognition: ShoreTel Awarded 5-Star Rating in 2014 Partner Program Guide

By: Katie Maller, Communications Manager Google+ icon for profile link

We’re excited to share that ShoreTel has been awarded a 5-Star rating in the CRN 2014 Partner Program Guide. The annual directory is a listing of technology vendors that service solution providers or provide products through the IT channel. The 5-Star Partner Program rating recognizes an elite subset of companies that offer solution providers the […]

ShoreTel in pole position with Williams

By: Andrew Gray, Marketing Director, EMEA

For many companies, the ability to cater for a remote workforce has become utterly imperative. Williams has a more pronounced need for secure, seamless mobile working than most companies. With around 70 of its employees travelling ten months of the year to different, exotic locations, Williams knew that in order to ensure the utmost efficiency […]

ShoreTel Expands Focus on Finance Vertical

By: Janet Hendrickson, Vertical Program Manager - Finance

ShoreTel continues to expand its keen business acumen by focusing on key, growing industries. The first to be introduced in October 2013 was the K-12 education sector. And now, after careful consideration and research, the finance sector is the next to be added to ShoreTel’s vertical program. With a formal team in place, we are […]

The Changing Face of Unified Communications

By: Katie Maller, Communications Manager Google+ icon for profile link

In business environments, few variables are as important as communication. Companies that are not able to effectively communicate and collaborate with external partners, clients and customers may soon find themselves facing diminishing returns and decreased profit margins. Internal communications are equally important – operations can quickly turn sour when co-workers are unable to properly connect […]

ShoreTel’s Guide to VoIP

By: Guest Post, Contributed Article

VoIP, the Voice over Internet Protocol, is a way to use the Internet to make phone calls. It’s been around since the mid-1990s. Since then the number of businesses using it has steadily increased, and so has the variety of ways they’re using it. In this guide we’re going to compare VoIP to traditional office […]

Seven Steps to a Pain-Free Migration to VoIP

By: Rich Winslow, Senior Director, Product Management

Workers want to be able to collaborate and communicate wherever, whenever and however it is convenient, and unified communications (UC) systems can give them that freedom. With a UC system that knits together VoIP telephony, instant messaging, mobility, presence, and collaboration capabilities into a seamless business environment, organizations can boost employee productivity and lower costs. […]

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