Category : VoIP Phone Systems

Enterprise Empowerment through ShoreTel Sky for Salesforce

By: Arvind Rangarajan, Product Marketing Manager

Customer Relationship Management (CRM) systems serve as a repository and management instrument to help sales and service representatives achieve their targets. Phone systems are crucial for sales and service to generate information that drives revenue and customer loyalty. Salesforce.com is the most popular CRM system today; ShoreTel Sky for Salesforce integration immediately increases sales effectiveness […]

More CRN Recognition: ShoreTel Awarded 5-Star Rating in 2014 Partner Program Guide

By: Katie Maller, Communications Manager Google+ icon for profile link

We’re excited to share that ShoreTel has been awarded a 5-Star rating in the CRN 2014 Partner Program Guide. The annual directory is a listing of technology vendors that service solution providers or provide products through the IT channel. The 5-Star Partner Program rating recognizes an elite subset of companies that offer solution providers the […]

ShoreTel in pole position with Williams

By: Andrew Gray, Marketing Director, EMEA

For many companies, the ability to cater for a remote workforce has become utterly imperative. Williams has a more pronounced need for secure, seamless mobile working than most companies. With around 70 of its employees travelling ten months of the year to different, exotic locations, Williams knew that in order to ensure the utmost efficiency […]

ShoreTel Expands Focus on Finance Vertical

By: Janet Hendrickson, Vertical Program Manager - Finance

ShoreTel continues to expand its keen business acumen by focusing on key, growing industries. The first to be introduced in October 2013 was the K-12 education sector. And now, after careful consideration and research, the finance sector is the next to be added to ShoreTel’s vertical program. With a formal team in place, we are […]

The Changing Face of Unified Communications

By: Katie Maller, Communications Manager Google+ icon for profile link

In business environments, few variables are as important as communication. Companies that are not able to effectively communicate and collaborate with external partners, clients and customers may soon find themselves facing diminishing returns and decreased profit margins. Internal communications are equally important – operations can quickly turn sour when co-workers are unable to properly connect […]

ShoreTel’s Guide to VoIP

By: Guest Post, Contributed Article

VoIP, the Voice over Internet Protocol, is a way to use the Internet to make phone calls. It’s been around since the mid-1990s. Since then the number of businesses using it has steadily increased, and so has the variety of ways they’re using it. In this guide we’re going to compare VoIP to traditional office […]

Seven Steps to a Pain-Free Migration to VoIP

By: Rich Winslow, Senior Director, Product Management

Workers want to be able to collaborate and communicate wherever, whenever and however it is convenient, and unified communications (UC) systems can give them that freedom. With a UC system that knits together VoIP telephony, instant messaging, mobility, presence, and collaboration capabilities into a seamless business environment, organizations can boost employee productivity and lower costs. […]

Complexity vs. Simplicity: Why All IP-PBX Systems Are Not Created Equal

By: Katie Maller, Communications Manager Google+ icon for profile link

Companies evaluating IP-PBX solutions have less and less use for cumbersome legacy systems that may be cobbled together through acquisitions or from other bolted-on technologies that add unwanted complexity. They are looking for flexible systems that are easy to manage, simply architected and, as a result, deliver the lowest total cost of ownership.

Large Enterprises Choose ShoreTel for Improved Communications

By: Katie Maller, Communications Manager Google+ icon for profile link

Did you know that 30 percent of ShoreTel licenses are sold to companies with 500 or more licenses? ShoreTel offers so much for customers because we offer lower total cost of ownership, unique award-winning architecture, mobility solutions, and much more! Customers don’t just use ShoreTel, they LOVE ShoreTel and are raving fans. And many of […]

Massive Milestone for ShoreTel Asia

By: Ben Swanson, Channels and Distribution Manager, Asia and South Africa

Wednesday night, October 30, represented a massive milestone for ShoreTel in Asia, with our company winning a Rising Star award in the 2013 NetworkWorld Asia Readers’ Choice Product Excellence Awards. The awards were presented in a gala ceremony in Singapore, and it was great that ShoreTel had a good representation at the event with Bruce […]

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