When we launched ShoreTel Mobility 8, we told you we hadn’t seen any problems with the new Apple iOS 8 developers platform we were testing.
And now that iOS 8 is generally available and being downloaded by the masses, we wanted to definitively let you know that ShoreTel Mobility supports latest version of Apple operating system, iOS 8.
Customers can now upgrade to ShoreTel Mobility 22.214.171.124 either before, or immediately after upgrading their devices to the newly released iOS 8.
As usual, updating to the latest version of client can be done directly via the iTunes App store .
UC is not “unified” unless your services are unified with your business systems.
Enterprises today are looking to seamlessly blend applications they already live in with UC tools and capabilities.
Integration of business processes is a game-changer for today’s enterprises and a necessity to succeed. Customers expect the best solutions to play well with others – integrate with existing key business processes. …more
Do you remember reading Choose Your Own Adventure books as a kid?
I do – but in my wildest dreams I never thought that 20 years later I’d be reliving the experience during a ShoreTel event in Singapore.
In fact, it was a corporate training session like no other I’d experienced before
The tech industry was abuzz with anticipation on Tuesday. It was Apple’s big event – one shrouded in rumors for the past six months.
The masses expected new phones, with amazing new features. They were salivating over the prospect of a wearable tech watch. It certainly seemed Silicon Valley (and those participating by proxy – via a VERY clunky live stream) expected Apple to change the world.
After all, this was the first fruit from the new tree – the first new product line in the post Steve Jobs era. Hype was huge and the stakes were high for Tim Cook and team. …more
Just lately I have found myself getting really fussy about the quality and availability of Wi-Fi. I also realise that I actually base business choices on that perception. So what do I mean?
Well, there are a bunch of Wi-Fi things which really annoy me:
- When sitting in a coffee shop trying to register for the free Wi-Fi and it takes longer to register than to drink the coffee.
- When I go to visit a company and I have to have a Guest Wi-Fi user name and password for every device I own.
Hence my annoyance. Surely there must be a better way? Why is it all so different? …more
At a glittering, black tie event last night at Sydney’s Hilton Hotel, ShoreTel ANZ picked up the 2014 ARN ICT Award for the Telecommunications Vendor of the Year. ShoreTel is proud to be a sponsor of the ARN Awards to show our support for the industry as a whole and to recognize those partners, distributors and other vendors who contribute to the eco-system that brings technology to the Australian market.
It was a good fun night out for the Australia and New Zealand ShoreTel team, however, we didn’t expect to announce ourselves as the winner of one of the categories in which we were shortlisted, and it caused a bit of a scramble as we worked out who needed to collect the award, that was being presented by Jamie Romanin, ShoreTel ANZ Managing Director. …more
You may have heard the news that lit up the Internet over the holiday weekend – as only celebrity scandals can. Hackers stole photos of numerous Hollywood starlets in various states of undress by breaking into iCloud accounts.
Immediately people were abuzz with the critical question, “Just how safe is the cloud?”
But the cloud is not new. It’s a large amorphous term that has long been in existence (think email — have you ever had a Hotmail, Yahoo or Gmail account?) Instead, the technology is changing implementation methods. We are shifting to a world where specific hardware is no longer as relevant as the user experience — the latter of which includes some semblance of control over the content we create and its associated metadata. …more
It’s nice to have options like this; not “or” but “and”. We do, not everyone else does. Since these concepts come up and are so similar in some ways, it seemed ripe for a bit of a blogging.
Let’s define these terms first of all: to be fair they can both mean similar things but routing is very different. As ECC Agents can be in up to 64 Groups (64, yes) it is very easy to provide Groups that reflect pretty much anything you wish to categorize. That could be a client, a geographical region, a time part, a language capability, tech skill or just about anything you wish. The key is that you will get our extensive Group Reporting around that collected/collective activity which feeds Agent Group data as well. …more
I am sure everyone by now has heard the term “big data” in some shape or form. At least it appears to be one of the buzz words these days. So why big data and what makes me an expert to blog about it.?To tell you the truth, I am no expert, but I am fascinated by the changes that have taken place in our lives and how we are almost living in a dual world – one with flesh and blood, and the other pure digital with social media and electronic communications. I am also interested in understanding the impact of this phenomenon on the work I do with Unified Communications. …more
Communications are central to the success of every law firm. In a profession that depends on swift, accurate information, a missed message can mean mistakes, delays, or worse.
But with the right business phone system, operations become streamlined, raising firm productivity and saving both time and money.
A typical office phone system will not meet the demands of busy professionals who communicate from multiple locations via desk phone, mobile phone, voice mail, fax, email, IM and web conferencing. Instead, what’s needed is a system that unifies these communications so critical information can flow seamlessly across all mediums – phones, computers, locations, and digital devices—no matter where in the world they might be. …more