ShoreTel continues to expand its keen business acumen by focusing on key, growing industries. The first to be introduced in October 2013 was the K-12 education sector. And now, after careful consideration and research, the finance sector is the next to be added to ShoreTel’s vertical program. With a formal team in place, we are able to broaden our reach and tighten our focus and understanding of each finance sub-segment’s needs through industry association participation, memberships, and conferences, and through outreach to analysts and media.
Having a regular cadence of communication with principal contacts will enable us to pinpoint specific requirements, placing ShoreTel in an excellent position to continue delivering products and integration paths that meet the ever-changing needs of our finance customers.
As of today, ShoreTel has more than 1,100 finance customers including community banks, credit unions, and mortgage brokers. Thanks to our reseller partners who understand our mutual customers’ unique requirements, we are able to provide them with a unified communications and collaboration solution that both increases employee productivity and delivers an exemplary customer experience.
In business environments, few variables are as important as communication. Companies that are not able to effectively communicate and collaborate with external partners, clients and customers may soon find themselves facing diminishing returns and decreased profit margins. Internal communications are equally important – operations can quickly turn sour when co-workers are unable to properly connect and share ideas across the organization. To make sure they are staying on top of this new business reality, organizations should consider adopting a unified communications solution.
Transparency Market Research predicted in January 2014 that the unified communications market will be worth $61.9 billion by 2018, which is a marked increase from 2011 when it was worth $22.8 billion. In addition, IDC predicted that the UC market would rise from $26.2 billion in 2013 to $38 billion by 2016.
With this growth in mind, ShoreTel has written a new whitepaper that explores unified communications today – how it’s defined, the benefits of UC and what types of businesses benefit from it the most, and a look at the future of UC. Download the whitepaper here.
Today ShoreTel launched the next phase of its innovative Champion Partner Program which focuses on cloud communications. ShoreTel is the first UC provider to offer channel partners a simple, customizable and lucrative program for growing and differentiating their cloud communications business and enable partners to accommodate the growing demand by end-users for cloud services.
The Champion Partner Program is designed to foster a qualified channel of UC leaders with unique expertise in providing businesses with ShoreTel’s brilliantly simple™ end-to-end communications products and services. …more
ShoreTel has officially launched ShoreTel 14.2 which allows companies of all sizes to deploy a ShoreTel communications system in a virtual environment. ShoreTel 14.2 delivers greater flexibility for customers, with the ability to mix and match hardware-based and virtual appliances in a single network, all managed using a single web-based management interface. With ShoreTel 14.2, customers may now select the UC deployment model that best suits their business and infrastructure needs – virtual, physical or any combination of both. The benefits are immediate – reduced hardware and operational complexity, higher application availability, increased scalability and reliability. …more
Today we’re excited to share the news that Solar Communications is the first EMEA partner to be promoted to the Platinum level of the ShoreTel Champion Partner Programme.
Solar was recognized for this achievement, the highest level of attainment in ShoreTel’s innovative global partner programme, during a meeting with ShoreTel at the Williams F1 Grove conference centre, Oxfordshire, on 22nd January. Here’s David Petts, our SVP of worldwide sales, pictured with Solar CEO Mark Colquhoun. …more
ShoreTel relies on more than 900 partners around the world to provide unified communications solutions to businesses of all sizes and types. We pride ourselves on offering brilliantly simple products that deliver increased productivity and reliability along with reduced costs and complexity. It warmed our collective hearts to see this recent blog by reseller and integrator JMARK, who enthusiastically writes about their decision to stop offering Cisco phone systems in favor of ShoreTel. JMARK details their ‘top three’ reasons to pick ShoreTel – our distributed architecture, our record high customer satisfaction scores, and the lowest cost of ownership in the industry. Since we couldn’t have said it any better, please read their blog here. A big thanks to JMARK and our entire channel for their support!
Security is always a concern when sensitive data is involved, and that concern is heightened when it comes to cloud services that sit outside the corporate firewall. Although the terms have become interchangeable, there is a difference between privacy and security. Security is the state of being free from danger, whereas privacy is the state of being free from observation. I wrote an article that delves into these areas in more detail, posted on Sandhill.com, an online destination for insights and business strategies for the software, cloud, mobile and Big Data ecosystem. Read it here.
Big news! Today we’re proud to announce that Brunswick Corporation has chosen ShoreTel to displace legacy Avaya/Nortel systems at more than 200 sites around the globe with more than 8,000 users. About one-third of the sites are live now with more deploying each month, and when complete, Brunswick will be one of ShoreTel’s largest customers.
Brunswick selected ShoreTel’s unified communications and Enterprise Contact Center solutions to enable employees to work more efficiently from anywhere in the world. The company is also deploying ShoreTel Mobility in the U.S. and Europe, the Middle East and Africa (EMEA), which it predicts will help cut Brunswick’s mobile phone roaming costs in half. …more
VoIP, the Voice over Internet Protocol, is a way to use the Internet to make phone calls. It’s been around since the mid-1990s. Since then the number of businesses using it has steadily increased, and so has the variety of ways they’re using it. In this guide we’re going to compare VoIP to traditional office phone systems to better understand what it is, how it works, and why so many businesses are making the switch. And we’ll start with a simple comparison to music.
Silicon Valley is back home this week, recovering after the annual event that is CES – the Consumer Electronics Show, where electronic and technology companies converge to host previews of products and announce new gizmos and gadgets.
And in true form, as Ariel the Little Mermaid would sing,
Look at this trove
How many wonders can one cavern hold?
Looking around here you think
Sure, she’s got everything
I’ve got gadgets and gizmos a-plenty
I’ve got whozits and whatzits galore
You want thingamabobs?
I’ve got twenty!