Blog Archives

ShoreTel Webinar Shows the Importance of TCO When Considering IP Telephony Purchases

By: Jack McCarthy, Content Manager Google+ icon for profile link

A key consideration for IT decision-makers when purchasing an IP Telephony and unified communications solution is the Total Cost of Ownership (TCO). In a new ShoreTel Webinar, “How to Evaluate Total Cost of Ownership for IP Telephony Deployments,” we drill down on the TCO, which goes beyond unit costs as the primary metric of consideration, […]

Aberdeen’s Customer Survey Shows ShoreTel UC with Lowest TCO

By: Jack McCarthy, Content Manager Google+ icon for profile link

When real users of unified communications solutions are surveyed, ShoreTel leads the field for lowest total cost of ownership (TCO), according to a report from the independent research and analysis firm Aberdeen Group. The firm surveyed 485 users of IPT (IP telephony) as well as legacy TDM (Time Division Multiplexing) from May to November 2012. […]

Anyway You Want It, That’s the Way You Need It

By: Kezia Gollapudi, Product Marketing Manager

Aberdeen Group’s recent report, That’s the Way You Need It: A Guide to Mobile Unified Communications, looks at mobile Unified Communications (UC) in context of the rapidly growing BYOD (Bring Your Own Device) trend for mobile devices. Interestingly, without mobile UC, BYOD can be quite expensive with the additional processing and support costs (averaging an […]

Aberdeen Webinar: TCO Benchmarking for Unified Communications

By: Mark Arman, Vice President of Business Development

Jan. 25 at 10 a.m. PST: REGISTER FOR THE WEBINAR HERE Don’t miss tomorrow’s webinar discussing the results of a recent customer survey, including how the total cost of ownership (TCO) is measured in: Capital costs Implementation and training Ongoing support System administration Networking/long distance usage Businesses are under unrelenting pressure to optimize costs and improve profitability. Swapping […]

Total Cost of Ownership

By: Mark Arman, Vice President of Business Development

With IT managers tasked with supporting more mission critical projects from managing BYOD to virtualization to cloud computing initiatives, IT personnel need to work smarter and more efficiently. Technology that provides business value while simplifying internal IT tasks is an important piece of the puzzle that leads to more strategic initiatives. To that end, unified […]

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