Blog Archives

If the Office is Anywhere, recently it was the DMV

By: Tricia Stream, Content Marketing Manager Google+ icon for profile link

After a week at Enterprise Connect in Orlando, I was exhausted. The show had been a tremendous success – with many valuable conversations at our booth and a lot of insight shared in the sessions. I gathered my belongings and headed to the airport. Which is where I realized I had lost my wallet somewhere […]

Don’t Be Caught Short. You Need an Enterprise Mobility Strategy Now.

By: Gina Jacobs, Senior Director of Marketing Communications Google+ icon for profile link

“Phablets” continue to revolutionize communications. According to Steve Koenig, director of industry analysis for the Consumer Electronics Association, current U.S. household penetration for smartphones stands at 55% and tablets at 44%. He and Steve Bambridge from GfK Boutique Research see the two digital devices accounting for around 40% of total consumer electronics spending in 2013. […]

ShoreTel Enterprise Contact Center Extends Rich Set of Communication Features

By: Steve McElderry, Director Product Management, Contact Center

Contact Centers are the front line for maximizing customer satisfaction and often a critical requirement for most business communication solutions. ShoreTel’s Enterprise Contact Center delivers powerful functionality balanced with the need to offer compelling total cost of ownership. The ShoreTel contact center solution meets the needs of the complete range of enterprises from the basic […]

Dual Persona for your Smartphones

By: Kezia Gollapudi, Product Marketing Manager

As the BYOD (bring-your-own-device) phenomenon for mobile devices gains momentum, Dual Persona, the ability to maintain separate identities on a single device, is also rising in popularity. With ShoreTel Mobility, I not only get access to all the rich deskphone and UC capabilities on my favorite smartphone, but also the ability to keep my business […]

Showcasing ShoreTel Mobility at IP EXPO 2011 in London

By: Tom Perry, Director of Marketing, EMEA

This year’s IP EXPO, the UK’s largest end-to-end IT infrastructure event, will be taking place from 19-20 October 2010, at Earls Court in London. ShoreTel will be exhibiting its comprehensive portfolio of Unified Communications, Mobile Unified Communications and Contact Centre solutions at stand D19.

Mobility on the iPad

By: Christian Gilby, Sr. Product Manager Mobility

All those debates about iPad 2’s enterprise readiness seem so long ago. Analysts continue to predict that tablet adoption in on the rise with iPad in the lead. Gartner’s recent report on the Media Tablet Market accounts iPad’s market share at 69 percent in 2011, and forecasts at 47 percent in 2015 even with additional […]

ShoreTel Discusses Two-Tier Distribution and Enterprise Mobility with CRN

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

Chad Berndtson from Channel Reseller News recently sat down with ShoreTel’s Director of Worldwide Channel Marketing, Annette Lorenz, to discuss ShoreTel’s momentum in the channel. Chad and Annette discuss ShoreTel’s ramped up channel presence with two-tier distribution and how the company is generating exciting new opportunities for growth among ShoreTel channel reseller partners, including the […]

Best in UC – ShoreTel on Unified Communications & Enterprise Mobility

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

Kevin Gavin, ShoreTel’s Chief Marketing Officer, recently sat down with Best in UC journalist Heather Clancy for an interview via video conference to discuss ShoreTel’s strategy for helping organizations of all sizes leverage ShoreTel’s innovative technology. Gavin discusses ShoreTel’s technology priorities for 2011, highlights how a mid-size business can make the case for Unified Communications, and […]

Trending at Enterprise Connect

By: Jeff Ridley, Director of Product Management

Lots of good info got around this year at Enterprise Connect, but over the course of the week four topics consistently piqued the interest of IT leaders: enterprise mobility, video, cloud, and enterprise social software (ESS.) #1 Enterprise Mobility No shocker, really, given that mobility has gained huge momentum this year, quickly moving from “nice-to-have” […]

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