Blog Archives

ShoreTel Expands Focus on Healthcare Vertical Industry

By: Lance Mehaffey, Vertical Program Manager - Healthcare

Today marks another critical achievement for ShoreTel’s vertical programs team as the healthcare vertical program is launched. With industry-specific solutions, sales enablement and demand generation activities available, ShoreTel is well positioned to support our partners and their healthcare prospecting and sales efforts. Through this launch, we will expand our embedded base of nearly 1,000 provider […]

HIMSS 2014: An inside look at the largest healthcare IT event

By: Lance Mehaffey, Vertical Program Manager - Healthcare

I just wrapped up at HIMSS14 at the immense Orange County Convention Center in Orlando, Florida. (HIMSS stands for the Healthcare Information and Management Systems Society.) This place was abuzz all week with 1,400 technology vendors and 36,000 conference attendees. Several event themes remain consistent year-over-year at HIMSS: EMR interoperability, big data, and overall patient […]

Busy Medical Clinic Deploys ShoreTel Contact Center to Improve Patient Services

By: Liz Pedro, Customer Programs Manager Google+ icon for profile link

Sacramento Family Medical Clinics, Inc. (SFMC) is a privately held corporation with 10 locations and a goal to deliver the benefits of university-level healthcare to the greatest number and diversity of Sacramento area families. The SFMC is focused on primary care for all age groups and offers services in preventive care, episodic area for acute […]

Canadian Hospital Keeps Life-Saving Communication Lines Open with ShoreTel Solutions

By: Liz Pedro, Customer Programs Manager Google+ icon for profile link

With an organizational vision of delivering exceptional care to every person every time, it’s no wonder Georgian Bay General Hospital (GBGH) recently achieved 95.8 percent in Accreditation Canada’s standards for excellence. With two sites located in the municipalities of Midland and Penetanguishene, GBGH is a 116-bed hospital that serves a population base that swells from […]

How Healthcare Organizations Take Advantage of UC

By: Jack McCarthy, Content Manager Google+ icon for profile link

Healthcare is undergoing massive changes on many fronts, from the introduction of Obamacare to continuing efforts to create workable electronic health record-keeping systems. As a result, hospitals, clinics, and doctors’ groups and other healthcare organizations are looking for efficiency, cost savings and innovative technologies to master these changes. Unified communications perfectly fits these needs. In […]

Cascade Valley Hospital Recommends ShoreTel for Unified Communications

By: Liz Pedro, Customer Programs Manager Google+ icon for profile link

In the healthcare industry, communication is vital—and, at times, a matter of life and death. That’s why a reliable telephone system is a basic imperative for any healthcare organization. But is it enough? Absolutely not. In today’s fast-paced, patient-centric world, communication requirements extend far beyond standard reliability. The daily operations of a healthcare facility, as […]

Wrapping up Day 2 at HIMSS 2013

By: James Hutton, Area Sales Manager

Greetings from the Big Easy! Day two at HIMSS 2013 is coming to a close.  Great turn out at booth 1318 with lots of visits from clinically minded IT folks.  The running theme this year is around using technology to do more with less while maintaining clinical excellence.  ShoreTel has many solutions to do just that […]

ShoreTel Helps Healthcare Companies Cure Communication Ailments

By: Liz Pedro, Customer Programs Manager Google+ icon for profile link

Whether you work in a large or small healthcare company, one thing is sure – the patient is your top priority. Therefore you need a unified communications system that supports your patient-first vision. ShoreTel helps hundreds of healthcare organizations around the globe address their communication challenges and improve patient care. Our healthcare customers include Cleveland Clinic, […]

Westside Regional Center Kicks out Mitel for ShoreTel Simplicity

By: Liz Pedro, Customer Programs Manager Google+ icon for profile link

Westside Regional Center of Culver City, Calif., has one mission: to help persons with developmental disabilities derive the most enrichment and fulfillment in their lives. Since 1982, the center has been working to accomplish this undertaking through assessments, ongoing case management and support of its clients and their families. Reliable communication is critical to the […]

ShoreTel at HIMSS Healthcare Conference: The Wearable UC Trend

By: Bernard Gutnick, Senior Director, Product Marketing Google+ icon for profile link

This week’s HIMSS (Healthcare Information and Management Systems Society) tradeshow is the largest medical conference in the country, with more than 35,000 attendees from all types of medical institutions. We’re pleased to serve many of them with our unified communications solution, including Doctor’s Hospital at Renaissance, Carson Tahoe Medical, Quest Diagnostics and the Evangelical Lutheran […]

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