It’s no secret people find a sense of comfort in their routine. And technology is constantly changing the way we communicate – both in terms of the tools available and people’s preferences. Ultimately, people want to drive their unified communications interactions from the environment they live in. Additionally, enterprises may prefer to standardize on existing […]
Hello ShoreTel Community, I wanted to provide an update on ShoreTel’s direction for Instant Messaging and Presence. We recognized years ago that IM would become strategic for most organizations. We acquired the core XMPP server technology to embed natively into our system. XMPP (compared to SIMPLE- SIP for IM) scales in a very economic fashion […]
The recent article “Adding up the real costs of so-called ‘free’ Microsoft Lync” highlights the hidden costs associated with a Microsoft Lync deployment. These costs include server OS licenses, server hardware, IP phones, gateways for branch survivability, analog endpoints and adapters, and additional software assurance/support costs. To make matters worse, the licensing scheme for Microsoft […]
With the first anniversary of the Microsoft Lync 2010 release coming up, several industry experts recently weighed in with their thoughts on how to answer that question.