Blog Archives

Charting a New Course

By: Dan Hoffman, ShoreTel cloud division president

Dan Hoffman Assumes New Leadership Role with ShoreTel – Keith Nealon Becomes President and General Manager of the Cloud Division On paper, it has been a long time since I had a “new job.”  But actually, in growing M5 from zero to $70 million, I’ve had a new job every year. I’ve had to change […]

Former M5 Stockholders Give ShoreTel Strong Vote of Confidence

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

Six of the largest former M5 stockholders, including Dan Hoffman, president and general manager of ShoreTel Cloud Division, have notified ShoreTel that despite the recent release of the lockup of a portion of their shares, they currently do not intend to sell their stock for at least an additional six months. “We fundamentally believe ShoreTel’s […]

ShoreTel’s Cloud Division Among Crain’s New York Business Fast 50

By: Dan Hoffman, ShoreTel cloud division president

ShoreTel’s Cloud Division, formerly known as M5 Networks, has earned the No. 20 spot on Crain’s New York Business Fast 50 list. We are very excited to have been included among this impressive list of companies. The increasing demand for cloud-based phone systems and unified communications features that are easy to use and fully managed has […]

The Enemy of my Enemy is my Friend


By: Brian Klansky, Senior Director of Business Development-Major Channels

This is the story of a how a cloud guy went to work for the best IP-PBX company in the business and lived to tell the tale. I hated PBXs. They were ugly. They were complicated. They depreciated faster than cars. I made it my personal mission to destroy them. I was going to take […]

ShoreTel Releases Enhanced Online Portal for Cloud Customers

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

“Brilliantly simple is at the core of ShoreTel’s DNA and we are committed to giving our customers powerful tools that are easy to use. By bringing all of our user and administrative capabilities into one interface, we’ve made it as simple to manage your personal phone preferences as it is to access the wealth of […]

ShoreTel’s Cloud Division and Datamart Announce Partnership

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

“Datamart has been an established ShoreTel partner for over 10 years and we are proud to have them as the first ShoreTel partner to join the channel program for the cloud division. Their reputation for providing a knowledgeable in-house sales, service and support team who take the time to understand the clients’ business, aligns perfectly […]

M5 Networks Releases M5 Communicator

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

M5’s new desktop application extends the UC offering. M5 Communicator is part of the M5 Unified Communications Suite (now part of ShoreTel’s Cloud Division) and free to all existing M5 clients. An extension of the Suite, M5 Communicator is an application accessible from the desktop of a user’s PC or Mac. In addition to offering […]

ShoreTel Completes Acquisition of M5 Networks

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

Effective today, M5 is the ShoreTel Cloud Division, based in New York, led by Dan Hoffman as president and general manager. We are thrilled to announce the completion of ShoreTel’s acquisition of M5 Networks as of March 23, 2012. With the addition of M5’s hosted Unified Communications to its portfolio, ShoreTel is in a unique […]

UC On-Premise or in the Cloud. You Choose.

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

The cloud has captured the imagination of businesses big and small. Organizations are venturing into cloud services in record numbers, and many more are making careful considerations before they leap. And now, add unified communications (UC) to the long list of applications and services that are moving into the cloud and can be delivered as […]

ShoreTel Acquires M5 Networks – a Hosted UC Pioneer

By: Peter Blackmore, CEO

Since I began at ShoreTel, a little over a year ago, I have believed that the company needed a cloud UC offering to complement our on-premise business. Over the past year the management team and I have worked diligently with our board to identify the best entry into this attractive market.  I am excited by […]

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