Blog Archives

Touchdown! Buffalo Bills Score On and Off the Field with ShoreTel

By: Katie Maller, Communications Manager Google+ icon for profile link

Today we’re excited to share the news that the NFL team Buffalo Bills has selected and installed a ShoreTel unified communications system to improve staff productivity and fan satisfaction. The Bills are the second NFL team to use ShoreTel technology to win on and off the playing field, joining an impressive roster of sports customers […]

Key trends in UC: A look back at 2014, a look ahead at 2015

By: Arvind Rangarajan, Product Marketing Manager

2014 turned out to be another great year for Unified Communications (UC) with significant growth in cloud based systems and adoption of new technologies like BYOD.  As we approach the end of the year, it is interesting to see where we are today and how some of the key trends that are emerging will affect […]

ShoreTel Makes a Case for UC in the Legal Sector

By: Adrian Hipkiss, Managing Director, EMEA

The ability to provide flexible, mobile working would benefit businesses in any industry; however, for some sectors the positive impact of the mobile workforce is so significant that adoption becomes less of a curio and more of a no-brainer. ShoreTel’s success in the legal sector confirms that for law firms, the case for mobile working […]

ShoreTel Mobility and iOS8

By: Amaka Achukwu, Associate Product Manager

When we launched ShoreTel Mobility 8, we told you we hadn’t seen any problems with the new Apple iOS 8 developers platform we were testing. And now that iOS 8 is generally available and being downloaded by the masses, we wanted to definitively let you know that ShoreTel Mobility supports latest version of Apple operating […]

The Importance of Integration

By: Ali Rizvi, Senior Product Manager

UC is not “unified” unless your services are unified with your business systems. Enterprises today are looking to seamlessly blend applications they already live in with UC tools and capabilities. Integration of business processes is a game-changer for today’s enterprises and a necessity to succeed. Customers expect the best solutions to play well with others – […]

What’s up with Wi-Fi?

By: Andy Powell, EMEA Training Manager

Just lately I have found myself getting really fussy about the quality and availability of Wi-Fi. I also realise that I actually base business choices on that perception. So what do I mean? Well, there are a bunch of Wi-Fi things which really annoy me: When sitting in a coffee shop trying to register for […]

Going on a Work-ation?

By: Tricia Stream, Content Marketing Manager Google+ icon for profile link

Swim. Email. Lunch with kids. Telecon. Mini golf. Return calls. Nap. Dinner and dancing. Rinse. Repeat. Do you have a last minute summer vacation on your calendar? Let’s hope so! As summer winds down and we head into that final stretch of lazy summer days before back to school…oh who are we kidding. More and […]

ShoreTel Mobility Pro Tips: 5 Things to Make Mobility Work Better for You

By: Clinton Fitch, Practice Manager of Advanced Applications - EMEA

The hint is in my title: Manager of Advanced Applications. In simple terms it means that here in Europe I’m responsible for leading the sales team for Enterprise Contact Center (ECC) and Mobility. In more complex terms, it means I’m often looked to for tips and information on how these solutions work in the day-to-day […]

Enabling ubiquitous communications from the cloud through ShoreTel Sky

By: Arvind Rangarajan, Product Marketing Manager

The communication needs of people and businesses have evolved over time. The underlying technology that is used to fulfill the needs of enterprises has also changed significantly from plain old telephone (POTS) copper lines to ISDN circuits to DSL Lines and T1s. On one hand, business VoIP users have increased the different modes of communication […]

ShoreTel Connects with 250 CIO’s at Midsize Enterprise Summit – Wins Award for Highest ROI for Business Solutions

By: Bernard Gutnick, Senior Director, Product Marketing Google+ icon for profile link

Each year, 250 CIO’s of midsize companies gather at the MES (Midsize Enterprise Summit East) conference to learn about the latest innovations that can help their organizations.  Numerous vendors, including ShoreTel, Oracle, Microsoft and about 50 others give boardroom presentations and demonstrate solutions, with the intent to earn the business of new prospective customers, meet existing […]

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