Blog Archives

ShoreTel Newsletter Covers WebRTC, 10 Home Office Essentials

By: Jack McCarthy, Content Manager Google+ icon for profile link

The October ShoreTel Newsletter addresses two important tech trends – the emergence of the open, HTML5-based API, WebRTC, that enhances real-time communication, and the tools that are fostering the continued growth of telecommuting. The article, “Will WebRTC Change the Game for Business Video Collaboration?” describes the promise of WebRTC for enhanced video and voice communications. […]

ShoreTel Newsletter Offers Tips on Choosing Partners, Virtualization Updates

By: Jack McCarthy, Content Manager Google+ icon for profile link

ShoreTel customers can benefit in two important ways by checking out the September ShoreTel Newsletter. In “8 Tips for Choosing a Solution Provider for UC,” they’re provided with important questions to ask when selecting a solution provider for their new business phone system. Choosing the right solution provider can make all the difference in creating […]

Preparing Your Network for UC

By: Jack McCarthy, Content Manager Google+ icon for profile link

This month, the ShoreTel Newsletter addresses two hot topics IT managers should consider as they implement or upgrade their unified communications systems. In 8 Ways to Prepare Your Network for UC, we outline the steps to ensure the underlying network will deliver the performance and availability essential for a great user experience.

ShoreTel Newsletter Offers Insight into SIP, Salesforce.com Integration

By: Jack McCarthy, Content Manager Google+ icon for profile link

The ShoreTel Newsletter this month addresses two important trends in IP communications for partners and customers – the growing influence of SIP and ShoreTel’s integration with Salesforce.com. The SIP (Session Initiation Protocol) is the standard that supports multiple levels of communications and is the underpinning of unified communications. As more businesses seek to lower costs […]

The ShoreTel Newsletter Offers Insight on UC Deployment Models, ShoreTel Dock, TCO Survey

By: Jack McCarthy, Content Manager Google+ icon for profile link

The most recent ShoreTel Newsletter offers valuable observations into news and trends in the unified communications market from which businesses can profit. A question being asked by many companies is whether to deploy unified communications solutions in-house or as a hosted service. In UC On-Premise or in the Cloud? 8 Questions to Ask, ShoreTel News […]

ShoreTel’s Newsletter Helps Readers Stay Ahead of the Curve

By: Jack McCarthy, Content Manager Google+ icon for profile link

Your customers are spending more and more time on their tablets and smartphones and they expect to interact with your business on their mobile devices. Are you ready to meet your customers’ growing expectations in the age of anytime, anywhere customer service? ShoreTel Contact Center can meet these expectations. This issue is addressed in an […]

Brilliant Simplicity: April

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

Are you realizing that work is no longer a specific destination – it’s the activities you perform? This creates additional incentive for CIOs to investigate ways to keep company cellular costs down. Check out our April Newsletter to read more about these hot topics and learn more about what we’re up to this coming month […]

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