Cisco’s foray into the SMB unified communications market ends as a cautionary tale for partners and customers. The company has announced end-of-life for their UC300, UC500, BE3000 and UC5000 models. In late 2008, Cisco announced plans for a $100 million global strategic initiative to target the SMB market. In its announcement, Ian Pennel, senior vice […]
The influence of small businesses in economic life is hard to underestimate. Although small businesses by themselves seldom make headlines, together, they make up: 99.7 percent of U.S. employer firms, 64 percent of net new private-sector jobs, 49.2 percent of private-sector employment, 42.9 percent of private-sector payroll, 46 percent of private-sector output, 43 percent of […]
Small businesses don’t think small. Yet, many small and medium businesses (SMBs) have looked at unified communications (UC) – and decided that UC is a grand concept that’s too big to fit their needs and budget. But times have changed, and more solutions are being tailored to be the right fit for SMBs.
Large enterprises have a solid understanding of the value of technology and the ability to dedicate resources for staff, implementation and support of IT infrastructure changes. In contrast, SMBs are often constrained in both staff and funds – acquiring technology on an ad-hoc basis to address an immediate need.