Blog Archives

Australian Recruitment Company Peoplebank Hires ShoreTel and Realizes a Fast ROI

By: Jamie Romanin, Managing Director, Australia and New Zealand

The recruiters at Peoplebank, Australia’s largest ICT recruitment company, make high volumes of calls to candidates spread out across the country, overseas and often on cell phones. Gerard Hughes, national IT manager, indicated the company was spending 80 percent of its telephony costs on mobile phone calls, a cost that directly impacted the bottom line. […]

Virtualized IP Phone Systems Help Companies Improve TCO

By: Natalia Kagramanova, Senior Product Manager

Unified communications (UC) extends employees’ ability to collaborate beyond the traditional extension-to-extension dialing: employees can now communicate using instant messaging, exchange information in live audio and web conferences, meet using video sessions, make and receive phone calls from any device, etc. While enabling new methods of collaboration among employees, UC can be a challenge to […]

ShoreTel partner hits the mark

By: Katie Maller, Communications Manager Google+ icon for profile link

ShoreTel relies on more than 900 partners around the world to provide unified communications solutions to businesses of all sizes and types. We pride ourselves on offering brilliantly simple products that deliver increased productivity and reliability along with reduced costs and complexity. It warmed our collective hearts to see this recent blog by reseller and […]

Australia’s Freemantle Dockers Score with Powerful Unified Communications Solution

By: Emma McCormack, Marketing Director, APAC

It’s summer in Australia and that means pre-season training for the Australian Football League has begun, with round 1 kicking off on 14th March. For one ShoreTel customer, the Freemantle Football Club, they’ve been back at work since December in preparation for a cracking 2014. With 40,000 members and 500 corporate partners, The Dockers, are […]

New ShoreTel White Paper Shows How to Make Your UC Deployment a Success

By: Jack McCarthy, Content Manager Google+ icon for profile link

As CIOs and other IT decision-makers consider moving their business to unified communications, there are numerous aspects that can markedly impact the level of success with their UC deployment. To help them move to UC, ShoreTel has released a new White Paper, “5 Things You Need to Know to Make Your UC Deployment a Success.” […]

ShoreTel’s New Webinar Outlines the Real Costs of IP Telephony and Unified Communications

By: Jack McCarthy, Content Manager Google+ icon for profile link

When considering the purchase of an IP telephony and unified communications solution, an assessment of the total cost of ownership (TCO) is critical to sound decision-making. To get a true picture of total cost of an IP telephony and UC deployment, ShoreTel has produced a free Webinar that brings together industry experts and presents a […]

ShoreTel Webinar Will Drill Down on Real Costs of IP Telephony and UC

By: Jack McCarthy, Content Manager Google+ icon for profile link

Critical to your ability to make sound purchasing decisions is an assessment of the total cost of ownership (TCO) of IP telephony and unified communications. A free ShoreTel Webinar, set for 10:30 a.m., PST, Oct. 30, will present a comprehensive analysis of TCO.  Called, “Understanding the Real Costs of IP Telephony and Unified Communications,” the […]

IP Telephony Guidebook Updated for IT Decision Makers

By: Jack McCarthy, Content Manager Google+ icon for profile link

For IT leaders, making the decision to switch to IP telephony and unified communications and actually deploying the system is no small task, particularly in a field that is evolving so rapidly. To help these decision makers with pre-decision questions and post-decision planning and implementation, we’ve updated our 77-page IP telephony guide, IP Telephony from […]

Comparing ShoreTel and Avaya UC Solutions

By: Jack McCarthy, Content Manager Google+ icon for profile link

Selecting the right unified communications solution can determine whether businesses realize real benefits, or needlessly add cost and complexity. A newly updated white paper, Comparison of Avaya and ShoreTel Unified Communication Solutions, offers a thorough, side-by-side comparison of both companies’ UC offerings to help organizations make informed decisions, whether they need to build a business […]

Lasseters Hotel Casino Hits the Jackpot with ShoreTel Unified Communications

By: Liz Pedro, Customer Programs Manager Google+ icon for profile link

Lasseters Hotel Casino is located in the Australian outback town of Alice Springs in the Red Centre in the Northern Territory. On the banks of the dry Todd River and framed by the famous MacDonnell Ranges, Lasseters is a 140-room hotel, an international-standard casino and an adjoining convention centre that caters for events of up […]

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