Blog Archives

What is BYOE? Attend our Webinar on January 20

By: Ed Wright, Director of Product Management

Bring Your Own Experience (BYOE) is the latest trend impacting Unified Communications (UC) and speaks to the need for UC to be more user-centric. UC has evolved to the point where the focus is more around the needs of the end users than the network, and reflects the impact of powerful trends from the consumer […]

ShoreTel wins 2014 ARN ICT Award for Telecommunications Vendor of the Year

By: Emma McCormack, Marketing Director, APAC

At a glittering, black tie event last night at Sydney’s Hilton Hotel, ShoreTel ANZ picked up the 2014 ARN ICT Award for the Telecommunications Vendor of the Year. ShoreTel is proud to be a sponsor of the ARN Awards to show our support for the industry as a whole and to recognize those partners, distributors […]

Focus on the Practice of Law, Not Your Phones

By: Tricia Stream, Content Marketing Manager Google+ icon for profile link

Communications are central to the success of every law firm. In a profession that depends on swift, accurate information, a missed message can mean mistakes, delays, or worse. But with the right business phone system, operations become streamlined, raising firm productivity and saving both time and money. A typical office phone system will not meet […]

New ShoreTel White Paper Shows How to Make Your UC Deployment a Success

By: Jack McCarthy, Content Manager Google+ icon for profile link

As CIOs and other IT decision-makers consider moving their business to unified communications, there are numerous aspects that can markedly impact the level of success with their UC deployment. To help them move to UC, ShoreTel has released a new White Paper, “5 Things You Need to Know to Make Your UC Deployment a Success.” […]

ShoreTel Webinar Will Drill Down on Real Costs of IP Telephony and UC

By: Jack McCarthy, Content Manager Google+ icon for profile link

Critical to your ability to make sound purchasing decisions is an assessment of the total cost of ownership (TCO) of IP telephony and unified communications. A free ShoreTel Webinar, set for 10:30 a.m., PST, Oct. 30, will present a comprehensive analysis of TCO.  Called, “Understanding the Real Costs of IP Telephony and Unified Communications,” the […]

City of Pensacola Implements Progressive Communications Resulting in Lower TCO

By: Liz Pedro, Customer Programs Manager Google+ icon for profile link

The City of Pensacola boasts a population over 50,000 and an area more than 22 square miles. The municipality manages a staff of almost 800, a budget of over $200 million, the Pensacola International Airport, a 50-acre Port Authority, and more than 30 city buildings. Rich in tradition and history, the City of Pensacola is […]

Comparing ShoreTel and Avaya UC Solutions

By: Jack McCarthy, Content Manager Google+ icon for profile link

Selecting the right unified communications solution can determine whether businesses realize real benefits, or needlessly add cost and complexity. A newly updated white paper, Comparison of Avaya and ShoreTel Unified Communication Solutions, offers a thorough, side-by-side comparison of both companies’ UC offerings to help organizations make informed decisions, whether they need to build a business […]

ShoreTel Webinar Shows How Organizations Succeed With Unified Communications

By: Jack McCarthy, Content Manager Google+ icon for profile link

With unified communications solutions, businesses, whether large, medium or small, can leverage the power of VoIP telephony to bring multimedia communications, enterprise applications, and personal information into one seamless and integrated environment. ShoreTel’s latest free Webinar shows how organizations can improve customer service and outreach, track and route ongoing interactions, and make communications brilliantly simple […]

The Changing World of Work

By: Jack McCarthy, Content Manager Google+ icon for profile link

The statistics don’t lie. The nature of work is dramatically changing as mobility and the Bring Your Own Device (BYOD) trend continues to gain traction. A few telling numbers show a work world in the process of radical alteration. Consider: 13.4 million people now work from home. Mobile Internet use will overtake desktop use by […]

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