Blog Archives

New ShoreTel White Paper Shows How to Make Your UC Deployment a Success

By: Jack McCarthy, Content Manager Google+ icon for profile link

As CIOs and other IT decision-makers consider moving their business to unified communications, there are numerous aspects that can markedly impact the level of success with their UC deployment. To help them move to UC, ShoreTel has released a new White Paper, “5 Things You Need to Know to Make Your UC Deployment a Success.” […]

ShoreTel Webinar Will Drill Down on Real Costs of IP Telephony and UC

By: Jack McCarthy, Content Manager Google+ icon for profile link

Critical to your ability to make sound purchasing decisions is an assessment of the total cost of ownership (TCO) of IP telephony and unified communications. A free ShoreTel Webinar, set for 10:30 a.m., PST, Oct. 30, will present a comprehensive analysis of TCO.  Called, “Understanding the Real Costs of IP Telephony and Unified Communications,” the […]

City of Pensacola Implements Progressive Communications Resulting in Lower TCO

By: Liz Pedro, Customer Programs Manager Google+ icon for profile link

The City of Pensacola boasts a population over 50,000 and an area more than 22 square miles. The municipality manages a staff of almost 800, a budget of over $200 million, the Pensacola International Airport, a 50-acre Port Authority, and more than 30 city buildings. Rich in tradition and history, the City of Pensacola is […]

Comparing ShoreTel and Avaya UC Solutions

By: Jack McCarthy, Content Manager Google+ icon for profile link

Selecting the right unified communications solution can determine whether businesses realize real benefits, or needlessly add cost and complexity. A newly updated white paper, Comparison of Avaya and ShoreTel Unified Communication Solutions, offers a thorough, side-by-side comparison of both companies’ UC offerings to help organizations make informed decisions, whether they need to build a business […]

ShoreTel Webinar Shows How Organizations Succeed With Unified Communications

By: Jack McCarthy, Content Manager Google+ icon for profile link

With unified communications solutions, businesses, whether large, medium or small, can leverage the power of VoIP telephony to bring multimedia communications, enterprise applications, and personal information into one seamless and integrated environment. ShoreTel’s latest free Webinar shows how organizations can improve customer service and outreach, track and route ongoing interactions, and make communications brilliantly simple […]

The Changing World of Work

By: Jack McCarthy, Content Manager Google+ icon for profile link

The statistics don’t lie. The nature of work is dramatically changing as mobility and the Bring Your Own Device (BYOD) trend continues to gain traction. A few telling numbers show a work world in the process of radical alteration. Consider: 13.4 million people now work from home. Mobile Internet use will overtake desktop use by […]

UC Buyers Guide Outlines Requirements for Successful Deployment

By: Jack McCarthy, Content Manager Google+ icon for profile link

Unified Communications (UC) solutions are attracting a rapidly growing number of businesses, drawn by the benefits UC offers by being able to bring VoIP telephony, instant messaging, mobility, presence, and collaboration capabilities into a seamless business environment. But all UC solutions are not the same, coming as they do with varying costs and with differing technologies. […]

ILTA Recognizes Value of Tech Innovation

By: Jack McCarthy, Content Manager Google+ icon for profile link

The topics addressed this week at the International Legal Technology Association (ILTA) 36th Annual Educational Conference in Las Vegas rivals any of the cutting-edge shows that tackle the latest technology developments. The ILTA agenda examines mobile apps, BYOD, app virtualization, video conferencing, Big Data, and cloud computing, to name just a few of the important […]

ShoreTel in the Spotlight at ILTA Conference

By: Jack McCarthy, Content Manager Google+ icon for profile link

As the International Legal Technology Association (ILTA) conference kicks off today, ShoreTel is continuing to meet the complex needs of the law industry with more than 1,000 legal firm customers worldwide. ShoreTel is showcasing its solutions in booth 543 at the event, taking place today through August 22 at Caesars Palace Hotel in Las Vegas. […]

Why Paint Your Customers in Broad Strokes?

By: Adrian Hipkiss, Managing Director, EMEA

In the 1930s John Farrow and fellow paint pioneer Richard Ball founded a company that prided itself on creating unmatched paint colors and handcrafted wallpaper that would stand the test of time. Eighty years later and the success of Farrow and Ball provides ample evidence that all went according to plan. The key to lasting […]

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