ShoreTel customers can benefit in two important ways by checking out the September ShoreTel Newsletter. In “8 Tips for Choosing a Solution Provider for UC,” they’re provided with important questions to ask when selecting a solution provider for their new business phone system. Choosing the right solution provider can make all the difference in creating […]
Mobile, social and visual communications are reshaping how people communicate and collaborate. Here are seven trends certain to continue brewing in 2013. Mad for mobile. Walking down the street with your eyes glued to your phone. Secretly checking email and texting under the table. These behaviors aren’t for teenagers only anymore. It seems everyone is […]
HP brings one of the broadest portfolios in the industry to customer and provides a single point of contact to design and implement server, storage, networking and computing solutions. In addition, HP has one of the most robust offerings to support virtualized environments that allow the deployment of ShoreTel on VMWare delivering highly reliable operation […]
Virtual servers have become the rule rather than the exception in most IT organizations. So when applications that do not support virtualization need to be deployed, they may stand out as being behind the times, which may also be perceived as a negative. Today’s unified communication systems have their roots in proprietary PBX designs where […]
If there is one buzzword going around the IT world today it is Virtualization. Okay, there are others but this is one that even the junior IT folks are talking about. There is good reason to talk about it for a lot of different reasons. First, there is the cost savings of having a bunch […]
The Pacific Business Centers group of companies offers a wide range of on-demand offices in a shared infrastructure environment. Clients have access to furnished offices, conference rooms, ShoreTel VoIP telephony, unified messaging, answering services, IT support, admin support, bookkeeping services, HD video conferencing, and online legal library under a pay-per-use hosted model PBC refers to […]
Virtualization technology has taken a firm hold in organizations. Most IT departments have virtualized applications and servers as a way to drive cost savings and more efficiently use resources. Virtualizing your IP PBX and call centers can help you ring in more savings.
Virtualization is an excellent technology to reduce server, power and cooling requirements and provides server management tools for high availability, backup and restore. When applied to UC systems though, I have to think back to 1971 and the famous Who song “Won’t Get Fooled Again.”
This week ShoreTel announced we extended virtualization support to ShoreTel Enterprise Contact Center. In addition we announced that more than 1,000 ShoreTel customers in 26 countries have virtualized ShoreTel. We’ve heard for years that virtualizing provides benefits such as cost savings, easier administration and increased system availability but we asked some of our customers what […]
Today is a significant day in the life of ShoreTel Enterprise Contact Center. We now support virtualization of the ECC server with VMWare! It is a monumental step forward for the product and sets us apart from virtually (pardon the pun) all of our competitors in the market.