Blog Archives

SMBs Showing Growing Interest in Unified Communications

By: Jack McCarthy, Content Manager Google+ icon for profile link

Small- and medium-sized businesses (SMBs) are expressing increasing interest in unified communications, according to IDC. But it’s up to UC vendors to show prospective SMB buyers how they can benefit from comprehensive UC solutions, the report added. “Many SMB business and IT priorities relate to communication and collaboration,” Justin Jaffe, research manager for Small/Medium-Sized Business […]

VoIP, BYOD and the iPad

By: Jack McCarthy, Content Manager Google+ icon for profile link

The publication VoIP News recently outlined some trends showing how VoIP is intersecting with the rapidly growing BYOD trend. The publication cites forecasts from Ovum projecting VoIP revenue will reach almost $480 billion by 2020.  Much of this revenue is being driven by mobile IP phone users, who will total about one billion by 2017, […]

INSights: A Path to Higher Quality

By: Steve Weinstock, Sr. Product Manager – OEM and Alliances

“Can you hear me now?” It’s that commercial phrase we all remember – likely because we’ve all joked about it at one point. But when you’re in your office, conducting business, your system needs to work. No joke. And for enterprise VoIP networks, that’s where PathSolutions comes in – solving the root-causes of call quality […]

First Security Bank Deploys ShoreTel across Branch Offices for Quick ROI

By: Liz Pedro, Customer Programs Manager Google+ icon for profile link

“We tested three VoIP vendors and hands down, the winner was ShoreTel. The ease of use, the scalability, and the answer to our need for centralized, unified IP-based communications—it was all there.”  - Brody Walker, Vice President and IT Manager at First Security Bank First Security is a privately held bank headquartered in Searcy, Arkansas. […]

VoIP for CDMA BlackBerry arrives with ShoreTel Mobility 4.7

By: Christian Gilby, Sr. Product Manager Mobility

ShoreTel Mobility 4.7 is now generally available. And we’ve added support for BlackBerry OS 7. I am excited that BlackBerry users who have OS 7.0/7.1 devices (like myself), on CDMA networks (Verizon, Sprint), can now extend coverage and slash costs with the new VoIP over Wi-Fi and VoIP over 3G/4G calling capability.

The Importance of VoWLAN

By: Christian Gilby, Sr. Product Manager Mobility

Unlike some of the recent mobility offerings being touted, ShoreTel Mobility supports VoIP/ Voice over wireless local area network (VoWLAN) with automatic handover between Wi-Fi and cellular. ShoreTel Mobility leverages the combination of reactive, proactive and policy metrics to provide reliable, automatic handover in all environments. Without Client support for VoIP/VoWLAN, enterprises can’t leverage corporate […]

INsights – A Smart Way to Wi-Fi

By: Steve Weinstock, Sr. Product Manager – OEM and Alliances

Ruckus Wireless sums up their goal quite well, they strive to do something many have all but written off as a pipe dream: make Wi-Fi not suck. Wi-Fi untangles us from wires, freeing us to do more – but not if you spend all your productivity time cursing at the network configurations. Really, we’re all […]

ShoreTel Mobility and Ruckus Wireless: Migration from Desk Phones to Smartphones

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

As the corporate workforce becomes increasingly mobile, desk phones are giving way to smartphones, while powerful tablet devices marginalize PCs. As these smart devices pop up everywhere within companies, more Wi-Fi will be needed to achieve the same performance as traditional laptops. Combined, the ShoreTel Mobility and Ruckus Smart Wi-Fi systems are ideally suited to […]

ShoreTel and the VoIP Revolution

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

David Sims of TMCnet published an article this month titled “The Benefits of VoIP Extend Beyond Price.” This is a great article which shows the coming of age for a technology that revolutionized how we work today. In this article Sims lists four areas where companies benefit from implementing a VoIP solution which include: ease […]

Brilliant Simplicity: April

By: ShoreTel, Brilliantly Simple Google+ icon for profile link

Are you realizing that work is no longer a specific destination – it’s the activities you perform? This creates additional incentive for CIOs to investigate ways to keep company cellular costs down. Check out our April Newsletter to read more about these hot topics and learn more about what we’re up to this coming month […]

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